Estate Manager

Mahler Private Staffing; New York (NY); On-site; USD 300,000 - 400,000; Full time

Benefits offered by this job

Housing/food/travel provided in theHam

NDA required

Job summary

Mahler Private Staffing seeks an Estate Manager to oversee two private residences in New York City and East Hampton. You will lead staff, coordinate vendors, manage budgets, and ensure exceptional service and pristine presentation across properties.

The role requires discretion, tech savviness with smart home systems, and seamless communication with principals and families. Based in NYC with travel to the Hamptons; NDA required and long-term commitment.

Qualifications

• Prior experience in estate manager, senior house management, or luxury property leadership.
• Proven ability to manage people, teams, vendors, budgets, and complex household operations.
• Highly organized, technically skilled, and proficient with smart home technology.
• Excellent references, integrity, dependability, discretion, and strong work ethic.
• Clear, professional communication with principals, staff, vendors, and partners.
• Meticulous attention to detail and commitment to a polished, guest-ready environment.
• Courteous, proactive, flexible, and capable of handling varied tasks.
• Willingness to travel between NYC and East Hampton and long-term commitment.

Responsibilities

• Oversee daily operation, readiness, and presentation of both residences.
• Manage vendors, contractors, repairs, maintenance, bids, and projects.
• Monitor household systems, smart home features, warranties, and upkeep.
• Partner with housekeeping leadership to maintain elevated standards.
• Supervise staff including onboarding, coaching, scheduling, reviews, and overtime.
• Maintain security protocols, access lists, logs, alarms, and insurance updates.
• Support events, guest needs, errands, packing and unpacking, and personal requests.
• Prepare updates and maintain household manuals, logs, calendars, and contacts.

Skills

Staff management

Vendor management

Budget management

Smart home tech

Discretion

Communication

Travel flexibility

Tools

Smart home systems

Digital platforms

Job description

Estate Manager

An executive couple is seeking a seasoned Estate Manager with the operational expertise, polish, and leadership skills to oversee two exceptional private residences in New York City and East Hampton. These clients are good, appreciative people looking to hire a kind, capable, and service-minded professional who will take pride in and responsibility for a well-run, gracious home environment.

This role is ideal for a highly organized, discreet, and proactive professional who can establish and maintain systematic protocols, ensure elevated housekeeping and service standards, manage projects, and serve as a trusted primary point of contact for the principals.

This position is based in New York City with travel to East Hampton as needed.

Your Impact

As Estate Manager, you will assume final responsibility for the residences and grounds, ensuring the homes, staff, vendors, systems, and projects operate smoothly, efficiently, and to the principals’ high standards. You will bring structure, accountability, strong communication, and calm leadership to all aspects of estate operations.

Key Responsibilities

• Oversee the smooth daily operation, readiness, and presentation of both residences
• Manage vendors, contractors, repairs, maintenance, deliveries, bids, and household projects
• Monitor household systems, technology, smart home features, warranties, and routine maintenance
• Partner with housekeeping leadership to maintain elevated cleaning and service standards
• Supervise household staff, including onboarding, coaching, scheduling, reviews, coverage, and overtime
• Maintain security protocols, access lists, key logs, alarm systems, and insurance-related updates
• Support events, guest needs, errands, packing and unpacking, and other personal service requests
• Prepare updates and maintain household manuals, logs, calendars, contact databases, and resource lists

The Ideal Candidate

• Prior experience in a similar Estate Manager, senior house management, or luxury property leadership role
• Has proven experience managing people, teams, vendors, budgets, projects, and complex household operations
• Is highly organized, technically skilled, and exceptionally computer literate, with comfort using smart home technology and digital systems
• Maintains excellent, verifiable references and demonstrates integrity, dependability, discretion, and a strong work ethic
• Communicates clearly and professionally with principals, household staff, vendors, and Family Office partners
• Possesses a meticulous eye for detail and a commitment to maintaining a polished, well-run, and guest‑ready environment
• Is courteous, positive, proactive, flexible, and enthusiastic about taking on a wide range of tasks as needed
• Able to travel between NYC and East Hampton as needed and has long‑term intent
• Possesses a valid driver’s license with an acceptable driving record

Schedule

• Monday to Friday in the off‑season with flexibility for occasional weekends
• 5 days per week in the summer season to include weekends

Compensation and Benefits

• Total Salary: $300,000 to $400,000 based on experience
• Excellent, comprehensive benefits package
• Housing/food/travel provided in the Hamptons
• NDA: A non‑disclosure agreement is required