Estate Claims Specialist

DCM Services; BLOOMINGTON (MN); On-site; USD 42,000 - 62,000; Full time

Job summary

DCM Services, LLC is seeking an Estate Claims Specialist to support the Probate Finder Claims Team in filing probate claims for decedents' estates nationwide. The role blends independent work with team collaboration to ensure claims are accurate, complete, and properly filed in accordance with court and client requirements.

The position requires basic computer skills, proficiency with MS Office, and strong written and verbal communication.

Qualifications

• Beginner to mid-level computer proficiency.
• Entry-level familiarity with Microsoft Office (Word, Excel, Outlook).
• Strong attention to detail and accuracy.
• Ability to work independently and collaboratively.
• Excellent written and verbal communication skills.
• High school diploma or GED.

Responsibilities

• File and present probate claims following proper signatory procedures.
• Notarize claims as a Company-approved, state-commissioned Notary Public.
• Process claims to meet specific court requirements and record retention standards.
• Mail claims via standard or Certified Mail to ensure proper receipt by courts, attorneys, and personal representatives.
• Perform quality control validations of estate data to ensure proof of claim packages are accurate and complete.
• Complete estate match reviews, verifying client information against probated estate data.
• Process returned claims accurately and efficiently.
• Respond to ad-hoc client requests, communicating with Operations Managers, Client Liaisons, and Account Representatives.
• Process filing fee checks accompanying claims.
• Research missing estate data to keep our proprietary database current.
• Assist with post-claim documentation (Release of Claim, Withdrawal, etc.).
• Maintain compliance with company information security and privacy policies.

Skills

MS Office

Attention to detail

Communication skills

Problem solving

Team collaboration

Education

High school diploma or GED

Tools

Notary Public

Job description

Description

Estate Claims Specialist

Full-Time | Non-Exempt

About DCM Services

DCM Services, LLC is a specialty services company known for its Probate Finder Claims division, which helps identify and file legitimate claims against decedents' estates on behalf of clients nationwide. Our team combines careful research, attention to detail, and a genuine sense of purpose — helping families and creditors navigate the probate process accurately and efficiently.

About the Role

As an Estate Claims Specialist, you'll play a key role on our Probate Finder Claims Team, processing and filing probate claims in decedents' estates across the country. You'll work in a dual-contributor environment — sometimes independently, sometimes as part of a collaborative team — helping ensure claims are accurate, complete, and properly filed within court and client requirements.

What You'll Do

• Accurately file and present claims, including:
• Following proper signatory procedures as an authorized representative/agent
• Notarizing claims as a Company-approved, state-commissioned Notary Public
• Processing claims to meet specific court requirements and record retention standards
• Mailing claims via standard or Certified Mail to ensure proper receipt by courts, attorneys, and personal representatives
• Perform quality control validations of estate data to ensure proof of claim packages are accurate and complete
• Complete estate match reviews, verifying client information against probated estate data (backup support to the Estate Data Specialist)
• Process returned claims accurately and efficiently (backup support to the Sr. Estate Claims Specialist)
• Respond to ad-hoc client requests, communicating with Operations Managers, Client Liaisons, and Account Representatives
• Process filing fee checks accompanying claims
• Research missing estate data to keep our proprietary database current
• Assist with post-claim documentation (Release of Claim, Withdrawal, etc.)
• Maintain compliance with company information security and privacy policies

Requirements

What We're Looking For

• Beginner to mid-level computer proficiency
• Entry-level familiarity with Microsoft Office (Word, Excel, Outlook)
• Strong attention to detail — organized, thorough, and accuracy-driven
• Comfortable problem-solving estate claim issues independently and via team collaboration
• Excellent written and verbal communication skills
• Ability to manage a dual role that shifts between independent work and team collaboration

Education

• High school diploma or GED required

Physical/Job Requirements

• Ability to remain sedentary for a full work shift
• Clear written and verbal communication skills

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