Estate Caretaker & Facilities Support

SOHL ASSOCIATES LIMITED; Islington (MA); On-site; USD 27,000 - 40,000; Full time

Job summary

Islington Council is seeking an Estate Caretaker to undertake cleaning and estate duties across assigned estates, working with residents and management to provide a high-quality service.

You will report to the Estate Services Co-ordinator, liaise with Area Offices, maintain access and safety, handle repairs, keep records, and work on a rota for weekend coverage to ensure continuous service. This role requires flexibility, strong tenant communication, and safeguarding duties as required.

Responsibilities

• Report to the Estate Services Co-ordinator and QAOs, liaise with Area Offices.
• Complete daily management control information and documentation.
• Keep records of tenant complaints and report serious incidents to the Area Office.
• Report tenancy contraventions by tenants.
• Report abandoned vehicles/illegal parking and liaise with Estate Service Officers and contractors.
• Maintain the lighting of communal areas.
• Take action in respect of repairs during emergencies and summon police, fire and ambulance services as required.
• Maintain clean and tidy assigned lodges at allocated patches.
• Custody of estate stores, tools and equipment at the allocated patch.
• Carry out minor repairs to communal areas as directed or per Health and Safety requirements.
• Report and remove offensive graffiti within agreed timescales.
• Keep shrub beds and grass areas / lawns free of litter.
• Establish and maintain good relations with tenants, advising and assisting especially older people and those with disabilities.
• Attend the designated Area Office during weekday-on-duty periods as directed.
• Report and remove lumber to designated collection points on estates daily.
• Carry out and ensure estate cleaning frequencies are maintained.
• Carry out paired working arrangements with assigned colleagues for annual leave and short-term absence.
• On weekends, work on a rota basis for core duties between 8:00am and 4:00pm.
• Ensure all services are provided in accordance with Islington Council’s customer care and high-quality service provision.
• Carry out normal estate liaison duties (refuse collection, gas and electrical services, etc.).
• Adhere to Islington Council’s Equal Opportunity Employment Policy.
• Undertake additional minor duties as directed.
• Promote safeguarding the welfare of children and vulnerable adults and report concerns to a Team Leader.

Job description

Islington Council is seeking an Estate Caretaker to undertake cleaning and estate duties across assigned estates, working with residents and management to provide a high-quality service.

You will report to the Estate Services Co-ordinator, liaise with Area Offices, maintain access and safety, handle repairs, keep records, and work on a rota for weekend coverage to ensure continuous service. This role requires flexibility, strong tenant communication, and safeguarding duties as required.