eServices Management Analyst 2

Indotronix UK; Phoenix (AZ); Hybrid; USD 65,000 - 85,000; Full time

Job summary

The Arizona Department of Revenue (AZDOR) is seeking an eServices Management Analyst 2 to support Taxpayer Services operations through business analysis, QA testing, and continuous process improvements. The role focuses on analyzing processes, troubleshooting system issues, and developing recommendations for operational enhancements.

The ideal candidate will have QA testing experience, strong SQL skills with MS SQL Server Management Studio, and familiarity with XML (Altova XMLSpy preferred).

Qualifications

• 6 years of management analysis experience required.
• QA testing and SQL experience using MS SQL Server Management Studio.
• Experience with XML; Altova XMLSpy preferred.

Responsibilities

• Analyze business processes and support eServices applications.
• Conduct QA testing and troubleshoot system issues.
• Develop recommendations for operational improvements.
• Support Taxpayer Services operations and continuous process improvements.

Skills

organizational

management analysis

QA testing

time management

Tools

MS SQL Server Management Studio

XML

Altova XMLSpy

Job description

JPC - 14970 - eServices Management Analyst 2

[Phoenix, AZ, 85007], United States

6 Years

N/A

Posted 4 days ago

Primary Skills

organizational

1-2 years of management analysis experience. Experience with Quality Assurance (QA) testing. Strong SQL experience using MS SQL Server Management Studio. Experience with XML (Altova XMLSpy preferred). Ability to analyze complex business and technical

and time management skills.

Job Description

Job Title: eServices Management Analyst 2
Location: Phoenix, AZ (Primarily Remote, occasional onsite days required)

Job Description:

The Arizona Department of Revenue (AZDOR) is seeking an eServices Management Analyst 2 to support Taxpayer Services operations through business analysis, quality assurance testing, technical support, and continuous process improvement initiatives. The ideal candidate will analyze business processes, conduct QA testing, troubleshoot system issues, develop recommendations for operational improvements, and support eServices applications.

Responsibili...

Job Code

JPC - 14970

Job Start Date

10/13/26

City

[Phoenix, AZ, 85007], United States

Experience

6 Years

Primary Skills

organizational, 1-2 years of management analysis experience. Experience with Quality Assurance (QA) testing. Strong SQL experience using MS SQL Server Management Studio. Experience with XML (Altova XMLSpy preferred). Ability to analyze complex business and technical, and time management skills.