Escrow Support Processor (10:00 am-7:00 pm Work Hours) (PGP Title)

PGP Title; Coppell (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

PGP Title, based near Dallas, TX, is seeking an Escrow Support Processor to provide centralized clerical processing for residential escrows.

The role requires handling high-volume documents, ensuring compliance, and supporting on-time closings; office-based five days a week in Coppell, TX. Candidates should have a high school diploma and 1–3 years data entry experience; experience with OneNote and SoftPro is a plus.

Qualifications

• Minimum high school diploma and 1–3 years of data entry experience.
• Experience with title and escrow insurance is a plus.
• Strong communication and meticulous attention to detail.

Responsibilities

• Receives, reviews and processes high volume of escrow-related documents.
• Communicates with multiple sources, ensuring regulatory compliance and policy adherence.
• Facilitates smooth and on-time closing transactions.
• Maintains accurate records and supports branch offices.
• Reviews documents for accuracy, completeness and compliance with laws.
• Distributes title commitments and preliminary title reports.
• Orders HOA statements and conducts pre-closing and lender title reviews.
• Performs post-close audits and delivers lender submission packages.
• Prepares and submits recording documents per county requirements.
• Identifies and resolves curative requirements.
• Distributes escrow checks with documentation.
• Prepares and delivers title insurance policies on time.
• Images documents per retention policy.
• Files document packages.
• Performs other duties as assigned.

Skills

Data entry

Microsoft Office

Communication

Attention to detail

Time management

Education

High School Diploma

Tools

OneNote

SoftPro

Job description

Ensuring smooth and secure real estate closings for all involved in the transaction.

PGP Title is where real estate closings meet precision, care, and teamwork. For over 20 years, our full-service title and settlement professionals have partnered with PulteGroup’s homebuilding and mortgage teams to deliver seamless, on-time closings. Headquartered near Dallas, TX, we’re proud of our inclusive culture, guided by values like doing the right thing and working as a unified team. If you’re looking for a career with purpose, growth, and the chance to make a difference, you’ll find it here.

The shift/hours for this position are set at 10:00 am to 7:00 pm CST.

This position is fully in office M-F in Coppell, TX, a suburb of Dallas.

Job Summary

The Escrow Support Processor is primarily responsible for providing centralized clerical processing of all documents connected with the initiation or closing of residential escrows.

Primary Job Responsibilities

• Receives, reviews and processes high volume of escrow-related documents.
• Effectively communicates with various sources, ensuring compliance with relevant regulations and company policies.
• Assists in facilitating smooth and on-time closing transactions.
• Maintains accurate records and provides support to branch locations.
• Meticulously reviews documents for accuracy, completeness and compliance with applicable laws and regulations.
• Distributes title commitments and preliminary title reports with required documentation to appropriate parties.
• Obtains and document pre-closing information, conduct pre-closing audit, order HOA Statements (if applicable), review of real estate contracts, addendums and lender title requests.
• Conducts post close audits and delivery of lender submission packages to transaction parties.
• Reviews and submit transactional recording documents per County requirements.
• Identifies, logs and assists in resolution of curative requirements.
• Distributes escrow checks with applicable documentation to appropriate parties.
• Prepares and delivers title insurance policies within designated timeframes.
• Images documents in compliance with document retention policy
• Files document packages
• Performs other duties as assigned.

Scope

• Decision Impact: Individual
• Department Responsibility: None
• Budgetary Responsibility: No
• Direct Reports: No
• Indirect Reports: No
• Physical Requirements: Ability to exert minimal force of 25 pounds to carry, lift, push, pull and otherwise move objects. On occasions, may have to lift and move objects up to 50 pounds.

Required Education/Experience

• Minimum High School Diploma or equivalent
• Minimum of 1-3 years data entry experience
• Title & escrow insurance experience a plus

Required Licensing, Registration And/or Certifications

• Resident License may be required

Required Skills/Knowledge

• Effective communication skills are essential for liaising with stakeholders, addressing inquiries, resolving any issues or discrepancies that may arise
• Effective follow up skills and attention to detail
• Ability to adjust well to change
• Proficiency in Microsoft Office Suite required
• Experience with OneNote and SoftPro is a plus
• Demonstrates effective collaboration skills to promote teamwork and communication among various departments and stakeholders
• Shows expertise, proficiency, and comprehensive understanding of title and escrow processes
• Demonstrates proactive initiative and self-motivation to drive tasks and projects forward independently
• Exhibits exceptional time management and prioritization skills to efficiently meet deadlines and optimize task workflows

Additional Information

• This position is office-based, requiring in-office attendance five days a week to foster team collaboration

PulteGroup, Inc. and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, “Recruiters”) in response to job postings. If Recruiters nevertheless submit one or more unsolicited resumes to any employee at PulteGroup, Inc. or its affiliates without a valid written agreement in place for this position, it will be deemed the sole property of PulteGroup, Inc. and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidates, in the event the candidate is hired by PulteGroup, Inc. or its affiliates as a result of the referral, without a written agreement between PulteGroup, Inc. and through any means other than via our Applicant Tracking System.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an equal opportunity to participate in the application process and to be considered for a job.

All employees must be committed to fair and nondiscriminatory lending, in conformity with the Equal Credit Opportunity and Fair Housing acts, and to compliance with all applicable laws, regulations and company policies. Employees must act responsibly in their efforts to provide financial services to Pulte customers and to provide support to Pulte's core purposes.

All offers of employment are contingent upon clear results of a comprehensive pre-hire background check including credit, criminal, education and employment.

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