Escrow Support Processor

firstam; Phoenix (AZ); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

PTO and sick leave

Employee stock purchase plan

Job summary

First American in Phoenix, AZ is seeking an Escrow Support Processor to assist a team of escrow professionals. You will help set up, open, and close escrow files, coordinate documents, and prepare closing statements with accuracy.

The role emphasizes following escrow procedures, clear verbal and written communication, and building reliable relationships with branches. Relevant experience and a high school diploma are required for this full-time position.

Qualifications

• High school diploma or equivalent required.
• Experience in escrow processing preferred.
• Strong communication skills.
• Ability to follow procedures and regulations.

Responsibilities

• Provide support to a team of Escrow Support Processors and Escrow Officers.
• Open and close escrow files; set up files and prepare preliminary materials.
• Prepare closing statements and closing letters; coordinate with couriers.
• Communicate with escrow branches; maintain accurate records and files.

Skills

Escrow procedures

Verbal and written communication

Relationship building

Attention to detail

Education

High School Diploma or equivalent

Job description

Who We Are

Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Found typically in centralized processing (rather than an individual branch setting). Provides centralized clerical processing of all documents connected with the initiation or closing of escrows, relieving branches of high volume paperwork. Communicates information and instructions to escrow branches, but not to customers.

What You'll Do:

• Provide a wide range of support to a team of Escrow Support Processors and Escrow Officers.
• Perform work that is very similar to associate level, although tasks may be slightly more complex with greater experience and knowledge.
• May work on escrow openings and closings.
• Perform clerical functions to set up (open) escrow files.
• Prepare correspondence, escrow files and orders preliminary title reports.
• Perform fund disbursements.
• Prepare and deliver closing statements and closing letters.
• Schedule and provide instructions to couriers.
• Order payoffs, liens, homeowner association documents and evidence of insurance.
• Distribute preliminary report.
• Communicate with branches, as needed.
• Follow functional area’s processes and procedures in daily activities; Troubleshoot as needed.
• Actively contribute to the results of a team and works toward achieving goals and objectives.

What You'll Bring:

• Must be able to follow Escrow Procedures and have awareness of regulations governing escrow process
• Working knowledge of fundamental concepts, practices and procedures of department/field
• Good verbal and written communication skills
• Establishes effective working relationships at the work group level
• High school diploma or equivalent
• 1-2 years escrow processing experience

Pay Range: $18.46 - $24.63 HourlyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.