National Residential Escrow Officer (remote)

First American; New York (NY); On-site; USD 30,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

PTO

Job summary

First American is seeking an Escrow Support Processor in New York to assist the National Residential Team with in-office escrow closings. You will intake closing packages and ensure proper distribution to internal and external parties, supporting daily escrow operations.

The role requires at least 1 year of administrative or processing experience and attention to detail, with strong verbal and written communication. Office-based position at 110 E 42nd St, NY.

Qualifications

• 1+ year of administrative, processing, or related experience.
• Financial services or title experience preferred.
• Strong attention to detail and accuracy.
• Good verbal and written communication skills.
• Excellent organizational skills and ability to prioritize work.

Responsibilities

• Provide broad support to the escrow operations department.
• Review and audit files related to escrow closings.
• Review settlement documents for accuracy and completeness.
• Coordinate with escrow units to obtain missing information for accurate close.
• Follow departmental processes and suggest improvements where applicable.

Skills

Detail orientation

Verbal communication

Written communication

Problem solving

Organization

Education

High School diploma or equivalent

Job description

Who We Are

Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

This role is part of the National Residential Team and provides support to escrow operations by assisting with administrative duties related to escrow closings file reviews. The Escrow Support Processor will intake closing packages and ensure proper distribution to internal and external parties. This is an in office position located at 110 E 42nd St, 10th Floor, New York, NY.

What You’ll Do

• Provides a wide range of support to the escrow operations department.
• Reviews and audits files related to escrow closings.
• Reviews settlement documents for accuracy.
• Works with escrow units when missing information is identified to ensure accuracy of closing is documented.
• Follows functional area’s processes and procedures in daily activities, troubleshoots as needed and recommends suggestions for continuous improvements to overall operations.
• Actively contributes to the results of a team and works toward achieving goals and objectives.

What You’ll Bring

• 1+ year of administrative, processing, or related experience
• Financial services or title experience preferred
• Detail orientation
• Strong verbal and written communication skills
• Problem solving skills
• Organizational skills
• High School diploma or equivalent

Pay Range

Pay Range: $21.62 - $28.83 Hourly

Pay Range: $29.30 - $39.07 Hourly

What We Offer

• By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it’s the right thing to do, but because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work.
• First American is an equal opportunity employer in every sense of the term.
• Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
• Our people are the foundation of First American’s success and that is the reason we put them first. This philosophy has cultivated a culture of happy employees who are highly engaged, passionate about their work and leave each day feeling they have made a difference.
• County of Los Angeles Fair Chance Ordinance E-Verify Participation Poster

California residents may learn more by viewing our Privacy Policy.