Escrow Officer

First American; Phoenix (AZ); On-site; USD 69,974,000 - 93,298,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

Paid time off

Job summary

First American's Direct division seeks an experienced Escrow Officer in Phoenix, AZ to cultivate a profitable book of business while delivering an exceptional closing experience for agents, lenders, buyers, and sellers. You will manage escrow transactions from open to close, build lasting client partnerships, and drive revenue growth within a fast-paced, results-oriented environment.

We offer competitive compensation with bonus opportunities, comprehensive benefits, and the backing of a

Qualifications

• Proven track record developing and maintaining a profitable book of business.
• Strong relationships within residential real estate networks.
• Independent management of a high-volume pipeline with top-notch service.

Responsibilities

• Develop and grow a profitable escrow book of business.
• Deliver best-in-class customer service to agents, lenders, buyers and sellers.
• Manage escrow transactions from open to close and ensure timely closings.

Skills

Relationship building

Sales orientation

High-volume pipeline

Customer service

Job description

Who We Are

Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Build your business where relationships matter and performance is rewarded. We are seeking an experienced Escrow Officer who knows how to cultivate and grow a strong book of business while delivering an exceptional closing experience for agents, lenders, buyers, and sellers. This is an opportunity for a driven, relationship-focused professional who thrives on generating revenue, building lasting client partnerships, and managing transactions with confidence from open to close. If you have an established network, understand the pace and expectations of a high-performing branch, and are motivated by uncapped earning potential tied to your results, we want to talk to you. At First American, you’ll have the support of a nationally recognized brand, innovative technology, strong operational partners, and leadership committed to helping you grow your business. We offer the tools, marketing support, and collaborative environment needed to help experienced escrow professionals expand their client base and maximize their success.

The Ideal Candidate Brings

• A proven track record of developing and maintaining a profitable book of business
• Strong relationships within the residential real estate community
• The ability to independently manage a high-volume pipeline while delivering best-in-class customer service
• A proactive, sales-minded approach with a focus on client retention and business development
• Confidence working in a fast-paced environment where responsiveness and accuracy matter
• A reputation for professionalism, reliability, and closing expertise

If you are looking for a company that values production, rewards performance, and invests in your long‑term growth, this is your opportunity to take your business to the next level with an industry leader.

We recognize and reward top performers. Compensation for this role is competitive and designed to reward experienced professionals who deliver results, grow revenue, and provide exceptional customer service. In addition to base compensation, this position is eligible for bonus and/or incentive opportunities tied to production and performance goals.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees – not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Pay Range: $24.42 - $32.56 Hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job‑related knowledge, skills, experience, business requirements and geographic location.