Escrow Servicing Specialist — Hybrid Role

Municipal Credit Union; United States; Hybrid; USD 66,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

Disability insurance

401(k) matching

Flexible PTO

11 paid holidays

Job summary

Municipal Credit Union in New York is seeking an Escrow Servicing Specialist to manage mortgage and home equity escrow duties, ensuring timely tax and insurance payments and annual escrow analyses.

The role requires diligent review of third-party vendor data, cross-training within escrow and investor reporting, and strong dedication to regulatory guidelines. The position offers a hybrid schedule and competitive compensation.

Qualifications

• Associates preferred, high school required.
• Knowledge of Harland Loan servicing system or similar servicing application.
• Ability to work independently in a multi-tasking environment while meeting deadlines.
• Proficiency in MS Office applications.
• Strong interpersonal communication with a focus on member service.
• Excellent organizational skills; detail-oriented and accurate.

Responsibilities

• Assist in the accurate and timely payment of all real estate tax escrowed items.
• Setup contracts with CoreLogic to ensure accurate tax bill reporting.
• Monitor outsourced vendor to track and disburse timely payments of all insurance escrowed items.
• Ensure all credit union records are properly maintained and updated including upcoming bills and quarterly tax amounts.
• Assist in the accurate and timely completion of scheduled escrow account analysis in accordance with regulations.
• Ensure the accuracy and timeliness of real estate tax information with our third-party servicer in accordance with procedures.
• Ensure the accuracy and timeliness of insurance information with our third-party servicer in accordance with procedures.
• Assist in ensuring proper monitoring and handling of delinquent real estate taxes.
• Ensure the accurate and timely payment of escrowed items, including homeowners'/flood insurance, PMI and condo fees.
• Review flood positive determinations for newly originated residential mortgage and home equity loans.
• Review and maintain accounts for monthly flood map changes.
• Monitor member service requests and system exception reports, research and resolve issues.
• Respond to inquiries from internal and external members related to escrow items.
• Assist with maintaining all related written procedures in accordance with established standards.
• Keep informed of revisions to regulations, investor servicing requirements and policy.
• Assist management on special projects and perform other servicing related duties.
• Assist with training new employees.
• Create procedures and review and update as needed.
• This position will be cross trained in additional functions within escrow and investor reporting.
• Adhere to regulatory training including BSA/AML/OFAC compliance.

Skills

Harland Loan Servicing

MS Office

Interpersonal communication

Organizational skills

Reading comprehension

Independent work

Education

High School Diploma or equivalent

Associate's degree (preferred)

Tools

CoreLogic

Job description

Municipal Credit Union in New York is seeking an Escrow Servicing Specialist to manage mortgage and home equity escrow duties, ensuring timely tax and insurance payments and annual escrow analyses.

The role requires diligent review of third-party vendor data, cross-training within escrow and investor reporting, and strong dedication to regulatory guidelines. The position offers a hybrid schedule and competitive compensation.