Escrow Operations & Data Integrity Analyst

spsservicing; Utah; On-site; USD 52,000 - 76,000; Full time

Job summary

SPS Servicing in Utah seeks an Escrow Operations Analyst to monitor data integrity and vendor performance within the escrow ecosystem. You will analyze data to ensure accuracy, timeliness, and compliance with service levels, while collaborating with internal teams.

You will maintain procedure manuals, drive process improvements, and coordinate with vendors on advances and write-offs to ensure high-quality service and strong vendor relationships.

Qualifications

• Bachelor's degree in Business or related field preferred.
• Strong communication and relationship-building with vendors and customers.
• Ability to analyze processes and implement improvements.

Responsibilities

• Regular data integrity analyses across company and vendor databases.
• Research loan level activity and coordinate with internal departments.
• Maintain procedure manuals and identify process improvements.
• Coordinate corporate advances and write-offs to ensure quality service.
• Coordinate with vendors and maintain positive relationships.
• Monitor vendor operations to meet service levels and contract terms.
• Prepare flowcharts, analyze data, audit exceptions, and generate reports.
• Review vendor fees and advances for payment or recovery.
• Other duties as assigned.

Skills

Data analysis

Vendor management

Communication skills

Problem solving

Attention to detail

Education

Bachelor's degree in Business

Tools

SQL

Excel

Job description

SPS Servicing in Utah seeks an Escrow Operations Analyst to monitor data integrity and vendor performance within the escrow ecosystem. You will analyze data to ensure accuracy, timeliness, and compliance with service levels, while collaborating with internal teams.

You will maintain procedure manuals, drive process improvements, and coordinate with vendors on advances and write-offs to ensure high-quality service and strong vendor relationships.