Escrow Officer (PGPTitle)

PulteGroup; Scottsdale (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

PulteGroup is seeking an Escrow Officer to manage settlement operations for real estate transactions in Scottsdale, AZ. You will liaise with homebuyers, sellers, lenders, and accounting to ensure accurate settlements and timely closings.

The role requires 1–3 years of escrow experience, strong customer service, and attention to detail. This office-based position emphasizes teamwork and adherence to procedural guidelines within a busy environment.

Qualifications

• Minimum High School Diploma or equivalent.
• 1–3 years Escrow Officer/Assistant Escrow Officer experience.
• Licensing requirements as required by State/Federal Agencies; Notary may be required.

Responsibilities

• Handle all settlement transaction aspects including statements, deeds, loan documents, insurance, and seller statements.
• Obtain signatures, explain documents, and facilitate questions between parties.
• Follow escrow accounting guidelines for funds collection and disbursement with compliance.
• Review escrow QA reports and resolve issues to align with policies.
• Ensure timely information flow from settlement to Recording and Accounting.
• Resolve post-closing issues and adhere to workflow processes.
• Perform other duties as assigned.

Skills

Customer service

Multi-tasking

Attention to detail

Communication skills

Team collaboration

Education

High School Diploma

Tools

Microsoft Office Suite

OneNote

SoftPro

Job description

Ensuring smooth and secure real estate closings for all involved in the transaction.

PGP Title is where real estate closings meet precision, care, and teamwork. For over 20 years, our full-service title and settlement professionals have partnered with PulteGroup's homebuilding and mortgage teams to deliver seamless, on-time closings. Headquartered near Dallas, TX, we're proud of our inclusive culture, guided by values like doing the right thing and working as a unified team. If you're looking for a career with purpose, growth, and the chance to make a difference, you'll find it here.

This position is 100% in office Monday - Friday in Scottsdale, AZ.

No Book of Business Needed.

Job Summary

The Escrow Officer is primarily responsible for performing tasks related to settlement operations in the closing of real estate transactions. Acts as liaison between all parties to the transaction including homebuyer, seller, mortgage, accounting and other areas within the Title & Escrow Process.

Primary Job Responsibilities

• Handle all aspects of the settlement transactions including preparation and approval of Settlement Statements, preparation and coordination of deeds, verify accuracy of loan documents, insurance documentation, seller statements, and contract or sales agreement.
• Obtain signatures for closing transactions, explain all documents executed as needed, and facilitate questions/answers between parties to the transaction.
• Follow Escrow Accounting Business Practice Guidelines which includes but is not limited to collection and disbursement of funds while complying with required State and Federal Good Funds statutes.
• Review escrow quality assurance reports and resolve any outstanding issues to ensure compliance with required business policy.
• Ensure timely and accurate flow of information and documentation from settlement team to Recording and Accounting Departments
• Correct and resolve any post-closing issues that arise.
• Ensure adherence to workflow processes.
• Perform other duties as assigned.

Management Responsibilities

Not applicable

Scope

Decision Impact: Individual

Department Responsibility: None

Budgetary Responsibility: No

Direct Reports: No

Indirect Reports: No

Physical Requirements: Ability to exert minimal force of 25 pounds to carry, lift, push, pull and otherwise move objects. On occasions, may have to lift and move objects up to 50 pounds.

Required Education/Experience

• Minimum High School Diploma or equivalent
• Minimum of 1-3 years Escrow Officer/Assistant Escrow Officer experience

Required Licensing, Registration and/or Certifications

• Licensing requirements as required by State/Federal Agencies
• Notary Public license requirements as required by State

Required Skills/Knowledge

• Customer service skills with experience engaging with diverse homebuyer demographics.
• Ability to multi-task and handle fast paced and demanding work environment
• Effective follow up skills and attention to detail
• Ability to adjust well to change
• Ability to collaborate effective across dispersed teams in multiple locations.
• Effective communication skills, both verbal and written
• Proficiency in Microsoft Office Suite required.
• Experience with OneNote and SoftPro is a plus
• Demonstrates effective collaboration skills to promote teamwork and communication among various departments and stakeholders.
• Demonstrates proactive initiative and self-motivation to drive tasks and projects forward independently.
• Exhibits exceptional time management and prioritization skills to efficiently meet deadlines and optimize task workflows.

Additional Information

This position is office-based, requiring in-office attendance five days a week to foster team collaboration and ensure direct customer engagement

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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.