Escrow Officer Mt Vernon Tx

MONEY TITLE, LLC; Mount Vernon (TX); On-site; USD 45,000 - 55,000; Full time

Job summary

MONEY TITLE, LLC is seeking an Escrow Officer in Mount Vernon, Texas. The successful candidate will be responsible for managing escrow processes, ensuring compliance with the Texas Department of Insurance, and providing excellent client service through proactive communication. Key duties include reviewing files, coordinating legal documents, balancing closing disclosures, and fostering client retention. The role is essential for maintaining accurate and compliant file processes within a fast-paced environment.

Qualifications

• Must maintain daily ownership over assigned files from open to close.
• Expected to adhere to deadlines for title clearance, legal document ordering, CD preparation, funding submission, and policy handoff.
• Must comply with TDI standards, including licensure and recordkeeping.

Responsibilities

• Accept and review files upon assignment and communicate next steps.
• Perform curative actions and oversee title clearance.
• Draft and revise Closing Disclosures based on contract instructions.
• Submit balanced files to the funding department.
• Serve as a proactive communicator to clients, agents, and lenders.

Job description

Responsibilities

The Escrow Officer completes the following duties under the direction of the Director of Operations

File Initiation and Review

• Accept and review files upon assignment
• Review title commitments to identify potential curative issues
• Notify all parties of file opening and communicate next steps clearly

Title Clearance & Curative

• Perform and oversee curative actions in alignment with the title department direction and underwriter guidelines
• Follow up on title issues proactively and document daily
• Ensure all title products are accurate, compliant, and complete
• Maintain and grow in knowledge and training over title insurance policies and endorsements

Legal Document Coordination

• Order legal documents from the law firm in a timely manner
• Confirm receipt and proper upload of all documents into Qualia

Closing Disclosure & Balancing

• Draft and revise Closing Disclosures (CDs) based on contract and lender instructions
• Communicate directly with lenders to achieve timely and accurate CD balancing
• Ensure all funds are correctly accounted for and disbursement instructions are validated

Funding & Post-Closing Handoff

• Submit complete and balanced files to the funding department with all required checklist and documentation
• Provide the policy department with complete and accurate information for the timely and correct issuance of policies

Client Service & Communication

• Serve as a trusted, proactive communicator to clients, agents, and lenders
• Send weekly file status updates to all parties
• Foster client retention through timely service, thoughtful communication, and solution-oriented follow-up

Expectations

The Escrow Officer will be held to the following expectations:

• Maintain daily ownership over assigned files from open to close
• Enter detailed notes and upload all file communication and activity in Qualia
• Follow workflow task lists in Qualia, checking off steps as completed
• Escalate issues or delays appropriately and promptly to the Title Manager or Director of Operations
• Adhere to deadlines for:
  • Title clearance
  • Legal document ordering
  • CD preparation and balancing
  • Funding submission
  • Policy handoff

Compliance Requirements

The Escrow Officer is expected to maintain full compliance with:

• TDI (Texas Department of Insurance) standards, including licensure, documentation, fee accuracy, and recordkeeping