Commercial Escrow Assistant (In Office)

First American; Denver (CO); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Medical benefits

401k plan

Paid time off

Employee stock purchase plan

PTO & sick leave

Job summary

First American is seeking a Commercial Escrow Assistant to join our Denver-based team. You will support the escrow process for simple and complex transactions, prepare closing statements, and communicate with customers to ensure a smooth closing experience.

The role requires strong prioritization, excellent communication, and a professional, customer-focused attitude. 1–3 years of escrow experience is preferred, with MS Office proficiency and a high school diploma or equivalent.

Qualifications

• High school diploma or equivalent required.
• 1–3 years of escrow-related experience preferred.
• Exceptional prioritization and communication skills.

Responsibilities

• Assist in the escrow process for commercial transactions.
• Prepare closing documents and input closing statements.
• Communicate with customers during escrow; adapt communication style as needed.
• Interpret agreements related to escrow closings.
• Support disbursement and follow-up tasks.

Skills

Prioritization

Customer service

Communication

Problem solving

Teamwork

MS Office

Detail oriented

Learning agility

Education

High school diploma or equivalent

Job description

Who We Are

Join a team that puts its People First! As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Enable you to apply your administrative skills and support to your team as we lead the industry in transforming how commercial real estate transactions are completed. We value our culture and need energetic people that love the details while thriving in delivering exceptional customer experiences. First American is looking to add a Commercial Escrow Assistant to our growing commercial real estate team. In this role you will work in a dynamic, fast-paced setting supporting our Escrow team in a variety of ways including customer support and administrative duties. This position plays a key role in transforming commercial real estate experience by empowering our employees and customers to deliver next-generation solutions and results.

What You’ll Do

• Assist in the escrow process for simple and complex commercial transactions such as preparing documents for closing, inputting closing statement information, and handling disbursement and follow-up
• Communicate regularly with customers during the escrow process; adapts communication style as needed
• Interpret various agreements as they relate to escrow closings
• Work with innovative technologies to enable escrow transactions and communicates with customers to provide a phenomenal customer experience

What You’ll Bring

• Exceptional at prioritizing time and workloads to meet established deadlines
• Passionate about helping customers while maintaining a professional and positive attitude
• Excellent verbal and written communication with internal and external customers; uses various types of communication to meet customer expectations and build relationships
• Problem solver who has strong organizational skills, is detail oriented, and has a natural curiosity with an eagerness to learn
• Thrives in contributing to a team where we come together to deliver beyond customer expectations
• Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
• High school diploma or equivalent
• 1-3 years of escrow-related experience preferred

Pay Range

Pay Range: $20.31 - $27.09 Hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

What We Offer

By choice, we don’t simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

• Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Our people are the foundation of First American's success and that is the reason we put them first. This philosophy has cultivated a culture of happy employees who are highly engaged, passionate about their work and leave each day feeling they have made a difference.

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