Escrow & Lease Operations Specialist

Dime Commercial Bank; Hauppauge (NY); On-site; USD 50,000 - 60,000; Full time

Job summary

Dime Commercial Bank is seeking a Lease & Escrow Deposit Specialist (Banking) for the Dime Escrow Express Department at its Hauppauge, NY headquarters. The role supports Escrow Deposit clients and internal banking teams, onboarding new relationships and ensuring adherence to policies and regulations.

Salary ranges from $50,000 to $60,000 annually, commensurate with experience. The position requires strong customer service skills, banking operations experience, and the ability to work on-site

Qualifications

• College degree preferred or a combination of education and experience.
• Minimum 2 years’ banking experience required.
• Experience and knowledge of banking regulations.
• Self-starter with demonstrated ability to work both independently and efficiently.
• Outstanding time management skills and interpersonal skills.
• Excellent oral and written communication skills.
• Must be organized and detail-oriented and able to work in a fast-paced environment.
• Proficiency in Microsoft Office and various banking third-party platforms.

Responsibilities

• Assist with creating new Escrow Account set-ups for Landlord/Tenant, 1031 Exchange, Attorney Escrow, Real Estate Management.
• Assist with Daily Transaction Processing.
• Assist and participate with Escrow support to bankers and clients directly.
• Assist with Manual Interest Calculations.
• Participate with Escrow Services application demonstrations to bankers and clients.
• Process Branch and Private Banking Service Desk Requests.
• Monitor Branch Service Desk ticketing system and assist branches and Private Banking with product knowledge.
• Write and modify procedures to provide instructions and create efficiencies.
• Act as a resource for Branch and Private Banking network in resolving operational problems. Identify patterns in recurring problems and recommend procedural revisions and/or training issues.
• Act as primary to perform File Maintenance review for Branch Operations staff.
• Provide support to Vault Services.
• Perform other duties as assigned.

Skills

Customer service

Banking operations

Regulatory compliance

Communication skills

Education

College degree or equivalent experience

Tools

Microsoft Office

Banking platforms

Job description

Dime Commercial Bank is seeking a Lease & Escrow Deposit Specialist (Banking) for the Dime Escrow Express Department at its Hauppauge, NY headquarters. The role supports Escrow Deposit clients and internal banking teams, onboarding new relationships and ensuring adherence to policies and regulations.

Salary ranges from $50,000 to $60,000 annually, commensurate with experience. The position requires strong customer service skills, banking operations experience, and the ability to work on-site