Escrow Assistant

Vista Title and Escrow LLC

Spokane (WA)

On-site

USD 46,000 - 50,000

Full time

4 days ago

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Benefits offered by this job

Medical, dental and vision, life, and

Long‑term disability (LTD)

401(k) with company contribution

Flexible spending accounts

Health savings account option

Company paid holidays

Time off for vacation, sick, and berev

Job summary

Vista Title & Escrow, LLC, headquartered in downtown Spokane, WA, is hiring an Escrow Assistant to coordinate closings and deliver excellent client service. You will support Escrow Officers with file setup, document preparation, and client communication throughout the closing process.

Ideal candidates bring strong organizational skills, attention to detail, and comfort with escrow software, while contributing to a collaborative team culture focused on care and professional growth.

Qualifications

High school diploma or equivalent required.
Prior administrative or client service experience preferred.
Experience with escrow, title, or real estate transactions a plus.
Willingness to pursue ongoing education in the title/escrow industry.

Responsibilities

Provide responsive administrative support to escrow staff and ensure accurate processing.
Open and prepare escrow files, including entry and fund allocation.
Assist with closing documents and coordinate disbursements and wires.
Communicate with clients, agents, lenders, and team about title requirements.
Review purchase agreements and refinance instructions.
Support front desk coverage and post-closings as needed.
Maintain confidential escrow records and perform data entry.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Task prioritization

Office software

Analytical problem solving

Team collaboration

Marketing support

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Escrow/Title software

Job description

Description

Who we are:

Vista Title & Escrow, LLC, is a locally owned and operated title company committed to offering unparalleled customer experience. Headquarters in downtown Spokane, WA, with branches in North Spokane and Colville (operating as Stevens County Title & Escrow).

We are a team of professionals that truly care about our team members, customers, and community. Here at Vista, we take our commitment to providing unparalleled customer experience to every customer seriously, customizing every transaction according to the needs and dynamics of the parties involved. We are thriving and growing in the title and escrow industry for our region and welcome like-minded applicants to consider joining us here at Team Vista.

Job Summary

At Vista Title & Escrow, the Escrow Assistant plays a critical support role in the successful coordination of real estate closings, delivering an exceptional customer experience from file opening through post-closing. This position provides both administrative and transactional support to Escrow Officers and Escrow Closers while ensuring efficient and accurate processing of documents, communication with clients, and regulatory compliance.

In addition to assisting with escrow-related responsibilities, the Escrow Assistant also provides backup support at the front desk and helps ensure uninterrupted service when coverage is needed. This role is an excellent opportunity for team members looking to grow into a future Escrow Closer or Senior Escrow Assistant position.

The ideal candidate embraces Vista’s core values of Care, Clarity, and Cultivation while actively supporting business growth, team collaboration, and professional excellence.

Key Responsibilities

Provide responsive and professional administrative support to escrow staff, ensuring timely and accurate transaction processing
Open and prepare escrow files, including order entry, fund allocation, and file documentation
Assist with preparation and delivery of closing documents; coordinate disbursements and wire transfers in accordance with company policy
Communicate clearly with clients, agents, lenders, and team members regarding title exceptions, requirements, and next steps
Review and interpret purchase agreements and refinance instructions
Manage pre-closing and post-closing tasks such as recording documents, verifying signatures, and reconciling disbursements
Research and review chain of title; identify and track liens, judgments, and title issues for resolution
Conduct quality control checks to ensure legal descriptions, vesting, and documents match title commitments
Support the preparation of closing statements and coordinate with title officers as needed
Compile reports, perform data entry, and maintain accurate and confidential escrow records
Resolve standard and non-standard issues using internal resources and professional judgment
Provide courteous, professional front desk coverage as needed for breaks, PTO, or special situations
Contribute to a positive office culture through interdepartmental collaboration, marketing support, and shared client success
Perform other duties as assigned in support of the escrow department and overall company goals

Equal Employment and Nondiscrimination

At Vista Title & Escrow, we are committed to equal employment opportunities for all and cultivate a caring and professional environment that invests in every individual in a professional, meaningful, and unparalleled way. We treat each of our applicants, employees, customers, business partners, and community members with dignity and respect without regard to age, race, creed, color, national origin, ancestry, marital status, disability, history of disability, veteran status, nationality, or sex/gender.

Requirements

Required Skills & Abilities

Strong commitment to Vista’s mission of delivering an unparalleled client experience
Exceptional written and verbal communication skills
Friendly and professional customer service demeanor, in person and over the phone
Strong organizational skills and acute attention to detail
Ability to prioritize tasks in a fast-paced, high-volume environment
Familiarity with Microsoft Office Suite and escrow/title software
Analytical problem-solving with a proactive mindset
Ability to work independently and as part of a collaborative team
Willingness to support marketing initiatives and client retention efforts when needed

Education & Experience

High school diploma or equivalent required
Prior experience in administrative or client service role preferred
Prior exposure to escrow, title, or real estate transactions a plus
Demonstrated interest in professional growth and ongoing education in the title and escrow industry

Physical Requirements

Prolonged periods of sitting at a desk and working on a computer
Ability to lift up to 15 pounds
Ability to review printed and electronic documentation

Company Core Values

At Vista Title & Escrow, our team members are expected to reflect our core values in all internal and external interactions:

Care – Invest in the success of our people, clients, and communities
Clarity – Communicate clearly and transparently to ensure understanding and trust
Cultivation – Nurture and develop skills, relationships, and business practices

Compensation and Benefits