Escrow Assistant

Fidelity National Financial; Shelton (WA); On-site; USD 42,000 - 56,000; Full time

Job summary

Fidelity National Financial is seeking an Escrow Support professional based onsite in Shelton, WA. The role involves assisting the escrow officer with opening, processing, and closing files, ordering title commitments and loan payoffs, and preparing settlement statements.

You will interact with clients, lenders, and real estate agents while ensuring accuracy, balancing files, and maintaining regulatory compliance. A high school diploma with 1–2 years of escrow experience is typically required.

Qualifications

• High school diploma or GED required; some positions may prefer associate’s or bachelor’s degree.
• 1–2 years escrow/real estate experience preferred; entry-level positions training available.
• Familiarity with real estate documents (purchase agreements, deeds, loan documents, title commitments).
• Attention to detail – accuracy crucial when preparing escrow instructions and balancing files.
• Organizational skills – manage multiple files and deadlines.
• Customer service – strong communication with buyers, sellers, agents, lenders, and others.
• Problem-solving – resolve discrepancies in documents, title issues, or closing conditions.
• Computer proficiency and math accuracy – balance calculations and verify figures.

Responsibilities

• Assist escrow officer with opening, processing, and closing escrow files.
• Order title commitments, loan payoffs, and other necessary documents.
• Review and prepare escrow instructions, amendments, and settlement statements.
• Communicate with clients, lenders, agents, and internal staff regarding status and required items.
• Manage incoming funds and disbursements per escrow instructions.
• Maintain compliance with state and company regulations.

Skills

Attention to detail

Organizational skills

Customer service

Communication skills

Problem-solving

Mathematical accuracy

Education

High school diploma or GED

Job description

LOCATION

This position is onsite based in Shelton, WA.

DUTIES & RESPONSIBILITIES

Assist escrow officer with opening, processing, and closing escrow files. Order title commitments, loan payoffs, and other necessary documents. Review and prepare escrow instructions, amendments, and settlement statements. Communicate with clients, lenders, agents, and internal staff regarding status and required items. Manage incoming funds and disbursements per escrow instructions. Maintain compliance with state and company regulations.

MINIMUM REQUIREMENTS

• High school diploma or GED required; some companies may prefer an associate’s or bachelor’s degree.


• 1–2 years of escrow, title, mortgage, banking, or related real estate experience is usually preferred (some entry-level positions available with training).


• Familiarity with real estate documents (purchase agreements, deeds, loan documents, title commitments).


• Attention to detail – accuracy is crucial when preparing escrow instructions, reviewing documents, or balancing files.


• Organizational skills – ability to manage multiple files and deadlines simultaneously.


• Customer service – strong communication skills to interact with buyers, sellers, agents, lenders, and other parties.


• Problem-solving – resolving discrepancies in documents, title issues, or closing conditions.


• Computer proficiency Math/financial accuracy – ability to calculate balances, prorations, and verify figures.