Escrow Officer Assistant

Wonderland Escrow; Los Angeles (CA); On-site; USD 34,440 - 41,328; Full time

Benefits offered by this job

401(k)

401(k) Matching

Health Insurance

Paid Time Off

Vision Insurance

Job summary

A local escrow firm is seeking an experienced Escrow Assistant to support their growing team in Sherman Oaks, California. This full-time position requires at least 4 years of experience handling escrow processes, including depositing funds, ordering documents, and providing exceptional customer service. Candidates must thrive in a fast-paced environment, demonstrate strong problem-solving skills, and communicate effectively. The position offers a salary of $25.00 - $30.00 per hour based on experience, plus benefits including health insurance and a 401(k).

Qualifications

• Proven experience as an Escrow Officer Assistant with at least 4 years in a full-time role.
• Ability to meet deadlines in a fast-paced environment.
• Strong decision-making skills.

Responsibilities

• Handle and deposit escrow funds/documents.
• Order necessary title and loan documents.
• Maintain escrow records and documents.
• Schedule closings and prepare necessary documents.
• Provide excellent customer service.

Skills

Fast problem solving

Customer service

Organizational skills

Professional communication

Proactive problem-solving

Tools

RBJ software

Adobe Acrobat

Microsoft Office Suite

Job description

** This Position is NOT Remote** - LOCATION: SHERMAN OAKS,CA

ESCROW ASSISTANT

We are looking for experienced Escrow Officer Assistants to support our fast-growing escrow team. The ideal candidate must be able to open, process, fund and close an escrow, be able to work in a high-pressure environment, have a positive attitude, and a high level of customer service. Individuals must be extremely fast at solving problems and have experience as an escrow officer assistant in the past.

Responsibilities:

• Depositing and handling escrow funds/documents
• Ordering title commitments, tax certificates, loan documents, and other necessary files
• Maintaining escrow documents and records
• Scheduling closings and preparing closing documents
• Informing customers of the current status of the closing process
• Providing excellent customer service to clients.
• Ensuring compliance with all relevant laws and regulations
• Keeping a portfolio of clients and previous closings
• Provide clerical support to escrow officer during the opening

files and records, and providing excellent customer service to clients.

• Additional duties and responsibilities as assigned.

Requirements:

• Proven experience as an Escrow Officer Assistant (4 YEARS EXPERIENCE WORKING FULL TIME IS A MUST)
• Experience using RBJ software is a PLUS
• Experience with accounting and billing a PLUS
• Customer Service and Concierge experience a must
• Ability to organize a daily workload by priorities.
• Must be able to meet deadlines in a fast-paced quickly changing environment.
• A proactive approach to problem-solving with strong decision-making skills.
• Professional level verbal and written communications skills.
• MUST be able to work with different personalities
• MUST be familiar with using Adobe Acrobat and the Microsoft Office Suite

Job Type:Full-time

• 401(k)
• 401(k) Matching
• Health Insurance
• Paid Time Off
• Vision Insurance

Schedule:

Monday to Friday 8:30 am – 5:30pm

Salary:$25.00 - $30.00 per hour based on experience + benefits