Escrow Acquisition & Transfer Lead

ForFutures Financial, Planning, a financial advisory practice of Ameriprise Financial Services LLC; South Carolina; On-site; USD 64,000 - 86,000; Full time

Benefits offered by this job

Benefits package

People First culture

Job summary

First American’s ServiceMac unit seeks an Escrow Acquisition and Service Release Supervisor to oversee onboarding and transfer activities for mortgage loans, including data validation, vendor coordination, and regulatory compliance.

You will report to the VP of Escrow, drive process improvements, and lead a team through high-volume processing while ensuring accuracy and timely results.

Qualifications

• Bachelor’s degree or relevant work experience.
• 2+ years of experience in a mortgage environment, preferably Escrow Administration or Servicing Transfers.
• Established Leadership Skills—ability to drive organizational change and improvement.
• Results-oriented with ability to analyze opportunities/risks and deliver results.
• Strong understanding of vendor management and internal/external relationships.
• Excellent written, presentation, and oral communication skills.
• Proficient in MS Word, Excel, Outlook; BKFS/LPS/MSP experience preferred.

Responsibilities

• Oversee onboarding and acquisition of new loans, including reviewing prior servicer checklists and data validation.
• Coordinate with vendors and testing to ensure new programming works as designed.
• Manage outgoing servicing transfers and ensure milestones are met.
• Handle customer research requests and compliance with regulatory guidelines.
• Oversee department reporting and workflow to ensure accuracy and timeliness.

Skills

Leadership Skills

Results Oriented

Vendor Management

Relationship Building

Communication Skills

Microsoft Office

MSP/BKFS Experience

Education

Bachelor's degree or relevant work experience

Tools

BKFS/LPS/MSP

Job description

First American’s ServiceMac unit seeks an Escrow Acquisition and Service Release Supervisor to oversee onboarding and transfer activities for mortgage loans, including data validation, vendor coordination, and regulatory compliance.

You will report to the VP of Escrow, drive process improvements, and lead a team through high-volume processing while ensuring accuracy and timely results.