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A leading company in the automotive industry is seeking an enthusiastic eSales Agent to engage customers and drive sales at Beverly Hills BMW. The position requires excellent communication skills and the ability to thrive in a fast-paced environment. This role offers a competitive salary and commission structure along with extensive training and growth opportunities.
Job Type: Sales
Experience: Associate
Beverly Hills BMW is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow. We are proud of what we're doing here and would love to tell you about our opportunities!
Salary: $19/hr + commission (based on performance)
Our associates are happy to work here because:
If you want to find out more about the types of jobs we have here, we've highlighted a few.
We're proud of what we're doing here. Come and join us!
The eSales Agent is responsible for engaging with customers who are contacting the dealership with the interest of purchasing a new and/or pre-owned vehicle. Their ultimate goal is to generate sales appointments and drive customers to the dealership. The agent will handle internet inquiries and phone calls, establishing contact and a great first impression with our customers. The eSales Agent’s responsibility is to deliver a premium customer experience by responding to inquiries promptly, professionally, accurately, and courteously.
This highly accountable position uses lead management tools and CRM software to manage the initial guest engagement process. This position will be trained to understand all products and services offered at the dealership, along with current inventory, finance, and incentive programs. The agent will receive continuous training in exceptional customer service, sales tactics, overcoming objections, and developing customer relationships.
If applicable, the eSales Agent will report to the Traffic Manager, or Sales Manager. Compensation is tied to appointment and sales performance.
Duties and Responsibilities:
Preferred:
Required:
Salary: $19/hr + commission (based on performance)
**All your information will be kept confidential according to EEOC guidelines**
(The E-Sales Agent position has a pay scale consisting of the following, Wages included base hourly compensation of $70,000 - $200,000 a year)