ESA & Service Animal Program Specialist

Joybound-People-; Walnut Creek (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

Joybound is seeking a Shelter to Service Specialist in Walnut Creek, CA to evaluate animals for assistance dog or ESA roles. You will work with volunteer foster trainers, manage candidate population, conduct behavioral assessments, document findings, and guide progression within the program.

You will also support the ESA program, review applications, coordinate appointments, provide adoption counseling, and assist with PSD classes on- and offsite.

Qualifications

• Experience evaluating dog and cat behavior and handling safely.
• Positive reinforcement training experience preferred.
• Certifications from CCPDT, IAABC, Karen Pryor Academy are a plus.
• Knowledge of shelter illnesses and treatments is helpful.
• Excellent customer service and interpersonal skills; ability to build partnerships.

Responsibilities

• Manage the candidate population to evaluate eligibility and determine program pathways.
• Travel to shelters to conduct temperament assessments.
• Coordinate adoptions and provide adoption counseling.
• Maintain records and support volunteer foster trainers.

Skills

Dog behavior assessment

Positive reinforcement training

Communication skills

Adoption counseling

Job description

Joybound is seeking a Shelter to Service Specialist in Walnut Creek, CA to evaluate animals for assistance dog or ESA roles. You will work with volunteer foster trainers, manage candidate population, conduct behavioral assessments, document findings, and guide progression within the program.

You will also support the ESA program, review applications, coordinate appointments, provide adoption counseling, and assist with PSD classes on- and offsite.