ESA & Service Dog Programs Lead

Joybound People & Pets; Walnut Creek (CA); Hybrid; USD 41,000 - 44,000; Full time

Job summary

Joybound People & Pets in Walnut Creek, CA seeks a full-time Shelter to Service Specialist. You will evaluate dogs and cats for assistance or emotional support roles, conduct temperament assessments, and collaborate with volunteer foster trainers.

The role covers ESA program coordination, applications, and adoption counseling. The position requires strong communication, positive reinforcement training experience, and ability to work onsite with occasional travel to shelters.

Qualifications

• Experience with dog and cat behavior and handling.
• Preferred: certification from CCPDT, IAABC or Karen Pryor Academy.
• Customer service and collaboration skills.

Responsibilities

• Evaluate animals for suitability in assistance or ESA roles.
• Conduct temperament assessments at shelters with trainers.
• Document findings and guide foster training.
• Support ESA program applications, appointments, and adoption counseling.
• Coordinate logistics for volunteer foster trainers and events.

Skills

Dog behavior

Positive reinforcement

Customer service

Communication

Driver's license

Job description

Joybound People & Pets in Walnut Creek, CA seeks a full-time Shelter to Service Specialist. You will evaluate dogs and cats for assistance or emotional support roles, conduct temperament assessments, and collaborate with volunteer foster trainers.

The role covers ESA program coordination, applications, and adoption counseling. The position requires strong communication, positive reinforcement training experience, and ability to work onsite with occasional travel to shelters.