ERTS Waste Program Manager

Clean Harbors; Chicago (IL); Remote; USD 100,000 - 110,000; Full time

Benefits offered by this job

Health benefits after 30 days

401K with company match

Employee stock purchase plan

Tuition reimbursement

Company paid training

Growth opportunities

Job summary

Clean Harbors is seeking a Waste Program Manager to lead a team of Project Managers and Project Specialists delivering full waste response management. You will focus on safety, quality, and regulatory closure of incidents while guiding sales input to support client expectations and service growth.

Located US-Remote, this role involves coordinating contract implementations, QA/QC, and policy development for waste operations. Strong communication and field experience are essential for success.

Qualifications

• Bachelor's degree in Business Administration or Environmental field.
• 10+ years of waste management experience preferred.
• Strong written and verbal communication skills.
• Ability to interact with people at different levels and with customers.

Responsibilities

• Lead and supervise teams of Project Managers and Project Specialists.
• Ensure regulatory closure of incidents and high safety/quality standards.
• Support sales and marketing by providing input to client expectations and growth of services.
• Coordinate implementation of new contracts including system setup for pricing, invoicing, and scheduling.
• Provide management with update reports on each account and outstanding issues.
• Write SOP policies for operations on new contracts.
• QA/QC projects and compliance reporting under Waste Services.

Skills

Written communication

Verbal communication

Interpersonal skills

Field experience

Client interaction

Project coordination

Education

Bachelor's degree in Business Administration or Environmental

Job description

Waste Program Manager

The Emergency Response and Training Solutions (ERTS) Waste Program Manager, reporting to the Director of Program Management, is responsible for managing a teams of Project Managers and Project Specialists providing the full range of waste response management, and supervision required for the successful performance, and completion of projects.

Maintaining a strong focus on safety and quality, you will have responsibility for organizing, leading, and successfully completing projects to assure appropriate regulatory closure of each incident. The Program Manager also participates in the sales and marketing process by providing input to the Director of Project Management to support client expectations and the growth of services provided.

Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology – come be part of the solution with us.

This position is located US- Remote

Why work for Clean Harbors?

• Health and Safety is our #1 priority and we live it 3-6-5!
• Focus on maintaining sustainability and cleaning the Earth
• Recruiting Pay range of $100,000-$110,000
• Comprehensive health benefits coverage after 30 days of full-time employment including 401K with Company match
• Own part of the company with our Employee Stock Purchase Plan
• Opportunities for growth and development for all the stages of your career
• Company paid training and tuition reimbursement
• Supports Waste Services Project Specialist and Waste Services Project Manager with client communication and waste issues.
• QA/QC all projects under Waste Services Project Manager and Waste Services Project Specialists. Supports Director of Waste Services.
• Supports key personnel for all Data Entry Methods, EPA ID Number Entry, Container Entry, Manifest Entry and New Generator Waste Stream.
• Maintains Clients Master List for EPA ID Numbers.
• QA/QC and finalizes all Small Quantity Plans, Contingency Plans, Quick Reference Guides and Waste Minimization/Reduction Plans and supports completing of Compliance Reporting.
• Review project reports for approval prior to customer delivery. Also review project deliverables that will be supplied to customers and provide guidelines to the organization.
• Write SOP policies for operations on each new retail contract.
• Coordinate implementation of new contracts including, system set up for pricing, invoicing requirements, scheduling requirements and reviewing this information with all groups affected.
• Work with sales and operations to ensure all customer expectations are met once new contract is implemented.
• Meet with customer to discuss and resolve invoicing, pick up, scheduling issues as single point of contact and work with local sales and operations groups to resolve.
• Provide management with update reports on each account and any issues that are outstanding.
• Review contract for accuracy prior to submittal to customer and confirming teams will meet all customer deadline requirements.
• Bachelor's Degree Business Administration/ Environmental. Alternative combinations of education and experience may be accepted in lieu of degree.
• Experience: 10+ waste management experience preferred
• Good communication skills both written and verbal
• Good interpersonal skills, ability to interact with people at different levels and customers
• Field experience