ERSEA Coordinator

Community Action Organization Of Western New York Inc; Buffalo (NY); On-site; USD 55,000 - 70,000; Full time

Job summary

The Community Action Organization Of Western New York Inc. seeks an ERSEA Coordinator to oversee Eligibility, Recruitment, Selection, Enrollment, and Attendance within the Head Start program, ensuring adherence to Head Start Performance Standards.

Responsibilities include managing enrollment, wait lists, and staff trainings, while supporting data reporting and continuous improvement of ERSEA processes. Strong confidentiality and cross‑team collaboration are essential.

Qualifications

• Bachelor’s or Associate’s degree with related field experience in social services.
• Experience with ERSEA or Head Start or similar programs preferred.
• Knowledge of confidentiality and data management requirements.

Responsibilities

• Oversee ERSEA components: Eligibility, Recruitment, Selection, Enrollment, Attendance.
• Ensure compliance with Head Start Performance Standards.
• Manage enrollment and wait lists; fill vacancies as needed.
• Provide training, workshops, and technical support for staff and families.
• Prepare and distribute ERSEA reports; support self-assessment processes.

Skills

Active listening

Written communication

Verbal communication

Organization

Staff training

Interpersonal skills

Diversity collaboration

Microsoft Office

Education

Bachelor's degree in Human Development, Sociology, or Community Organization

Associate’s degree in related field

Tools

Microsoft Office Suite

Job description

JOB SUMMARYThis position is responsible for overseeing all aspects of Eligibility, Recruitment, Selection, Enrollment,and Attendance (ERSEA) within the Head Start Program. This includes compliance with Head StartPerformance Standards, managing enrollment, recruitment, waiting lists, and providing support to staffand families. This position also plays a key role in data management, reporting, and continuousimprovement of the ERSEA processes.RESPONSIBILITIES AND DUTIESPrimary Responsibilities: Assist in the planning, development, and implementation of Eligibility, Recruitment, Selection,Enrollment, and Attendance (ERSEA) and meets the needs of families by effective management ofthe content area. Provides training, workshops, and technical support for staff and families. Ensures that sites maintain funded enrollment levels and wait lists and assists to fill vacancies. Analyze causes of absenteeism when average daily attendance drops below 85%. Process applications accurately and timely. Assist in the preparation and distribution of timely reports and ERSEA updates. Assist in the ERSEA self-assessment process.Secondary Responsibilities: Must present a professional image in conduct, attitude, and attire. Satisfactory completion of mandatory trainings. Additional duties as assigned.QUALIFICATIONSEducation and Experience: Bachelor’s Degree in Human Development, Sociology, or Community Organization One Year experience in social service community work.OR Associate’s Degree in Human Development, Sociology, Community Organization or related field Two (2) years’ experience working with adults and children.CAO of WNY, Inc. is an equal opportunity employer.Skills and Abilities: Knowledge of ERSEA regulations and Head Start Performance Standards Must always maintain confidentiality. Active listening, writing, and verbal communication skills. Possess strong organizational skills. Ability to guide and instruct parents and staff by speaking clearly, writing legibly, and discussingproblems and disagreements in a professional manner. Strong interpersonal and problem-solving skills. Ability to work effectively with diverse groups. Proficient in Microsoft Office SuitePhysical Demands: Frequently required to sit. Must be able to tolerate moderate to loud noise. Ability to lift/move up to 25 pounds.Application Requirements: Physical examination record or pass physical examination by a CAO physician Valid NYS Driver’s License and proof of motor vehicle insurance coverage Completion of the following documents:o CAO Employment applicationo NYS SCR Clearance Form with acceptable clearanceo Criminal Record Certification and free of criminal convictions of crimes against children(misdemeanor or felony)o Fingerprinting required.o Release for Reference ChecksTo perform this job successfully, an individual must be able to perform each essential job duty satisfactorily.Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essentialjob functions.