Error Resolution Specialist (claims/banking/administrative)

Sunrise Systems, Inc.; Phoenix (AZ); Hybrid; USD 22,730 - 32,373; Part time

Job summary

A leading consulting firm is seeking a Sr. Delivery Manager to join their team in Phoenix, AZ. This role involves reviewing and analyzing information to correct tax documents and payments. Successful candidates will collaborate effectively and work independently to ensure high-quality outcomes. Required skills include proficiency in Microsoft Office and Google Suite, with an emphasis on analytical and problem-solving abilities. This position initially requires onsite presence, transitioning to a remote model after orientation.

Qualifications

• Knowledge of banking credits and debits.
• Computer skills in Microsoft Word, Excel, Outlook, and Google Suite.
• Ability to analyze data and make decisions with precision.

Responsibilities

• Research, analyze, and validate documents and payments.
• Consult procedural manual for guidance.
• Perform calculations and cross-reference for accuracy.

Skills

Microsoft Word

Microsoft Excel

Critical thinking

Multitasking

Attention to detail

Interpersonal relationships

Google Suite

Banking credits and debits

Job description

Sunrise Systems, Inc. provided pay range

This range is provided by Sunrise Systems, Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.00/hr - $20.00/hr

Sr. Delivery Manager @ Sunrise Systems, Inc. | Talent Acquisition, Client Engagement

Phoenix, AZ

4 Months

Will need to be onsite for the first day (Orientation). Position will be remote after the first day.

Job Summary

Sometimes our documents can be a mystery and we are looking for people that enjoy solving problems. This position is responsible for reviewing errors, researching and analyzing information to correct tax documents and payments that require further analysis. If you like to work with a great team that collaborates, is hyper-focused on supporting the customer, and solving problems, this role is for you.

Responsibilities

• This position works independently to Research, Analyze and Validate documents and payments that require a more detailed review.
• This position will consult a procedural manual for direction. You will be working with two systems to acquire information or correct inaccurate material and will be performing mathematical calculations, cross-referencing, and researching of system and taxpayer errors.
• You will be responsible for accurate and productive work in a deadline driven work setting.

Requirements

• Knowledge of: Banking credits and debits. Computer skills: Microsoft Word, Excel, Outlook, Google Suites.
• Skill in: Analyzing and evaluating of claims. Critical thinking. Collaboratively & independently problem solve. Multitasking and attention to detail. Interpersonal relationships.
• Ability to: Handle changing priorities to meet required deadlines. Perform mathematical computations. Analyze data and make decisions. Perform tasks with precision and speed.
• Working in a production-based environment with high accuracy and deadlines.
• Computer skills – signing into email and working in multiple applications.
• Working in an office setting.
• Required Skills: Google Suite, Banking Credits & Debits.
• Other requirements: working in multiple applications in a production-based environment with standards, goals and deadlines.

Seniority level

Associate

Employment type

Contract

Job function

Administrative

Industries

Government Relations Services

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