ERP Training Lead

University of Alabama in Huntsville; Huntsville, Northern (AL, KY); Hybrid; USD 72,000 - 82,000; Full time

Job summary

The University of Alabama in Huntsville seeks a Training Lead in the Office of Information Technology to design and execute the ERP training strategy, ensuring stakeholders are equipped to adopt the new system, using Oracle Guided Learning to maximize learning.

The role collaborates with SMEs, process owners, and Change Management to deliver engaging training across live, on-demand, and asynchronous formats, overseeing content quality, accessibility, and rollout of Oracle updates.

Qualifications

• Bachelor's degree in Business, Education, Organizational Development, Information Systems, or related field or equivalent experience.
• Minimum 3 years of experience developing and delivering training in an enterprise systems or ERP environment.
• Experience using LMS and/or e-learning authoring tools.
• Strong instructional design and facilitation skills.
• Ability to simplify complex processes into clear, user-friendly learning materials.
• Excellent verbal and written communication skills.
• Strong organizational and project management skills.
• Knowledge of accessibility standards for training materials.
• Ability to collaborate across functional areas and work with diverse stakeholders.
• Proficiency in MS Office Suite, collaboration tools (Teams, SharePoint), and e-learning platforms.

Responsibilities

• Develop and manage the ERP training strategy aligned to milestones, adoption goals, and change activities.
• Conduct training needs analysis to determine content scope, delivery methods, and timing.
• Establish and report on training success metrics and monitor progress for improvement.
• Prioritize Oracle Guided Learning content areas to align with ERP workflows.
• Review all OGL and documentation content for accuracy, clarity, and alignment.
• Ensure training materials meet accessibility standards (ADA/WCAG).
• Incorporate system updates and changes from Oracle releases into training cycles.
• Coordinate and deliver instructor-led training (in-person and virtual) for campus audiences.
• Develop non-OGL training materials, presentations, road shows, and live sessions.
• Oversee asynchronous learning resources (webinars, self-paced courses).
• Manage training logistics, scheduling, facilities, technology, and enrollment.
• Provide train-the-trainer sessions for SMEs and campus champions.
• Partner with SMEs and process owners to ensure content accuracy.
• Collaborate with Change Management to integrate communications with training.
• Serve as liaison to ERP implementation partner on training matters.
• Collaborate with consultants and internal stakeholders for a consistent experience.

Skills

Instructional design

Facilitation skills

Verbal and written communication

Project management

Education

Bachelor's degree in Business, Education, Organizational Development, Information Systems, or related field

Master's degree is desired

Tools

Learning Management Systems (LMS)

e-learning authoring tools

MS Office Suite

Teams & SharePoint

Job description

Job no: 504516
Department: Office of Information Technology
Work type: Staff Full-time Exempt
Location: Alabama
Categories: Information Technology

Purpose of the Position:

The Training Lead is responsible for creating and executing the ERP Training Strategy to ensure all campus stakeholders are equipped with the knowledge, skills, and confidence to adopt the new system. This role oversees the planning, development, and delivery of all training activities - from live instruction to on-demand resources - and ensures that Oracle Guided Learning (OGL) is used strategically to maximize learning and retention. The Training Lead will collaborate closely with subject matter experts (SMEs), business process owners, and the Change Management team to ensure a consistent, engaging, and user-focused training experience.

Duties / Responsibilities:

ERP Training Strategy & Planning:

• Develop and manage the comprehensive ERP training strategy aligned to project milestones, adoption goals, and change management activities.
• Conduct training needs analysis to determine content scope, delivery methods, and timing.
• Establish and report on training success metrics (e.g., pre/post evaluations, adoption rates) and monitor progress to drive continuous improvement.
• Prioritize Oracle Guided Learning (OGL) content areas in collaboration with the OGL / Documentation Lead to ensure alignment with ERP workflows and business processes.

Content Oversight & Quality Assurance:

• Review all OGL and documentation content for accuracy, clarity, tone, and alignment with training goals
• Ensure all training materials comply with accessibility standards (ADA/WCAG).
• Incorporate system updates and process improvements into ongoing training cycles, including changes from Oracle quarterly releases and campus-driven enhancements.

Training Delivery Coordination:

• Coordinate and deliver instructor-led training (both in-person and virtual) for all campus audiences.
• Develop and oversee non-OGL training tools and materials, including presentations, road shows, and live sessions.
• Oversee the creation and management of asynchronous learning resources (recorded webinars, self-paced courses, etc.).
• Manage training logistics, including scheduling, facilities, technology, and enrollment.
• Provide "train-the-trainer" sessions for SMEs, central office staff, and campus champions.

Collaboration & Stakeholder Engagement:

• Partner with SMEs, business process owners, and project functional leads to ensure content accuracy.
• Work within the Change Management team to integrate communications, stakeholder engagement, and readiness activities with training efforts.
• Serve as liaison to the ERP implementation partner on training matters.
• Collaborate with consultants and internal stakeholders to ensure a consistent learning experience.

Qualifications:

• Bachelor's degree in Business, Education, Organizational Development, Information Systems, or a related field, or equivalent experience.
• Minimum 3 years of experience developing and delivering training in an enterprise systems or ERP environment.
• Experience using learning management systems (LMS) and/or e-learning authoring tools.
• Strong instructional design and facilitation skills.
• Ability to simplify complex processes into clear, user-friendly learning materials.
• Excellent verbal and written communication skills.
• Strong organizational and project management skills.
• Knowledge of accessibility standards for training materials.
• Ability to collaborate across functional areas and work effectively with diverse stakeholders.
• Proficiency in MS Office Suite, collaboration tools (e.g., Teams, SharePoint), and e-learning platforms.

Desired Qualifications:

• Master's degree in a related field is desired.
• Higher education ERP implementation experience, preferably with Oracle Cloud, is desired.
• Experience working with system integrators, implementation partners, or vendor-led delivery teams is desired.
• Experience managing a training program through a full ERP system implementation lifecycle is desired.

Published Salary (if available):

$72,000-$82,000

Advertised: Oct 12 2026 Central Daylight Time

Applications close:

Please note, job openings are posted for a minimum of three (3) business days and may be removed from the job posting board and filled any time after the minimum posting period has ended.

The University of Alabama in Huntsville is an equal opportunity employer (EOE), including an EOE of protected veterans and individuals with disabilities.