ERP Technical Developer

Texas Southern University; Houston (TX); Hybrid; USD 80,870 - 103,109; Full time

Job summary

Texas Southern University is seeking an ERP Technical Developer to maintain and support the university's ERP system. You will work with the ERP team on integrations, reporting, and process automation while aligning with the university's strategic plan.

The role requires strong communication skills, knowledge of ERP technologies (Banner, UC4, SnapLogic, Boomi, Mulesoft), and experience with SDLC. Hybrid/onsite work arrangements are available with a 1.0 FTE schedule.

Qualifications

• Three to seven years of related experience in higher education or enterprise systems
• Experience with ERP systems and integrations
• Strong knowledge of systems development life cycle (SDLC)
• Ability to automate processes and develop stored procedures
• Experience with reporting and ad-hoc query tools
• Excellent written and oral communication skills
• Strong project management and customer service skills

Responsibilities

• Gather requirements with ERP team and stakeholders to solve business problems
• Support or administer ERP application including monitoring and troubleshooting
• Create and maintain ad-hoc queries and reports
• Develop integrations with other systems and automate processes
• Support ERP upgrades and patching
• Document requests and maintain knowledge base articles
• Communicate effectively with technical and non-technical colleagues

Skills

Banner ERP

PL/SQL

eVisions

Blackboard/Banner interfacing

DegreeWorks

Slate

Customer service

Problem solving

Time management

Project management

Communication

MS Office

Education

Bachelor’s degree in Information Technology or related

Tools

UC4

SnapLogic

Boomi

Mulesoft

ServiceNow

Smart sheets

Job description

Official TSU Title: ERP Technical Developer

Posting Number: TSU203558

Security Sensitive Position?: Yes

Hours of Work: 8:00 AM - 5:00 PM M-F

FTE: 1.0

Hiring Range: $80,870.19-$103,109.49

Job Description Summary: This position will be a member of the Texas Southern University’s ERP team responsible for the support and maintenance of the ERP system. They will support several of technologies, including integrations with other systems as well as requiring excellent customer support skills. As a member of the OIT department this position strives to ensure consistency in communications, actions, and alignment to the strategic plan of the university. This position is also responsible for supporting the mission of the university by delivering technology, services, solutions and guidance to the students, faculty, staff, and the community in a professional, exemplary, service oriented collaborative manner.

• Work with ERP Team and Stakeholders to gather requirements and provide solutions to business problems, including those that go beyond a technical footprint
• Support or administer ERP application, including monitoring, cycling, and troubleshooting
• Manage, maintain, and create ad-hoc queries and reports
• Automate manual or antiquated processes
• Develop new integrations and maintain existing integrations with other systems.
• Support ERP upgrades and patching
• Accurately record, update, and document requests using the IT service desk system
• Develop, implement and optimize stored procedures, objects (such as tables, indexes, triggers) and functions using PL/ SQL
• Create and maintain knowledge base articles and technical / process documentation
• Communicate effectively with technical and non-technical colleagues at all levels in the organization
• Performs other job-related duties as assigned.

Preferred Education: Bachelor’s degree (B.A. or B.S.) in Information Technology, Business or closely related discipline.

Required Licensing/Certification: N/A

Knowledge, Skills, and Abilities

Knowledge of:

• Have a deep knowledge of Enterprise Resource Planning (eg. Banner) in Higher Education
• Full understanding of SDLC
• Smart sheets / ServiceNow for project tracking
• System Integration (eg. UC4, Snaplogic, Boomi, or Mulesoft)
• Complex systems and procedures automation
• Demonstrates expert knowledge in multiple disciplines. Acts as the ultimate subject matter expert in several professional disciplines and is the “go-to” expert on principles, methods and procedures. Requires the ability to create methods and approaches to handle unique situations
• Must have outstanding written/oral communication and analytical skills, excellent presentation skills, and the ability to communicate on both a technical and business level
• Must be proficient in IT project management
• Must be proficient in the use of personal computers and Microsoft Office software such as Word, Excel, or Power Point
• Microsoft Office Professional or similar applications

Skill in:

• Banner ERP : Operation, and/or Administration, and/or Software Development
• PL/ SQL technical skills and strong analytical analysis
• eVisions
• Blackboard/ Banner interfacing knowledge
• DegreeWorks
• Slate
• Effective customer service
• Problem-solving and decision-making
• Multitasking and time management
• Project management
• Both verbal and written communication

Ability to:

• Work independently.
• Maintain the security or integrity of critical infrastructure, which may include communications systems, computer networks and systems, cybersecurity systems, electrical grid, hazardous waste treatment system.

Work Experience

• Three (3) to seven (7) years of related experience
• Experience in Higher Education

Working/Environmental Conditions

• Routine office environment.
• Sitting or standing in one location much of the time.
• Some stooping, lifting, or carrying objects light weight may be required.
• Use of video display terminal.
• Hybrid/Onsite/Remote

Position End Date (if temporary):

Equal Employment Opportunity Statement

It is the policy of Texas Southern University to provide a work environment that is free from discrimination for all persons regardless of race, color, religion, sex, age, national origin, individuals with disability, sexual orientation, or protected veteran status in its programs, activities, admissions or employment policies. This policy of equal opportunity is strictly observed in all University employment-related activities such as advertising, recruiting, interviewing, testing, employment training, compensation, promotion, termination, and employment benefits. This policy expressly prohibits harassment and discrimination in employment based on race, color, religion, gender, gender identity, genetic history, national origin, individuals with disability, age, citizenship status, or protected veteran status. This policy shall be adhered to in accordance with the provisions of all applicable federal, state and local laws, including, but not limited to, Title VII of the Civil Rights Act.

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