ERP Training Lead

UAH College of Business; Alabama; On-site; USD 72,000 - 82,000; Full time

Job summary

UAH College of Business through the Office of Information Technology is seeking a Training Lead to design and execute the ERP training strategy for the new system. You will collaborate with SMEs, process owners, and Change Management to ensure adoption and readiness.

You will oversee live instruction, on-demand resources, and Oracle Guided Learning usage, aligned to project milestones and adoption goals. The role demands strong instructional design, LMS experience, and clear learning materials

Qualifications

• Bachelor’s degree or equivalent experience in a related field.
• Minimum 3 years delivering training in an ERP environment.
• Experience with LMS and e-learning authoring tools.
• Strong instructional design and facilitation skills.
• Ability to translate complex ERP processes into learning materials.
• Excellent written and verbal communication skills.
• Strong organizational and project management abilities.
• Knowledge of accessibility standards for training materials.
• Ability to collaborate across functional areas with diverse stakeholders.
• Proficiency in MS Office, Teams, SharePoint, and e-learning platforms.

Responsibilities

• Develop and manage ERP training strategy aligned to milestones and adoption goals.
• Conduct training needs analysis to determine content scope and timing.
• Establish and report training success metrics and drive continuous improvement.
• Prioritize Oracle Guided Learning content with ERP workflows and business processes.
• Review training materials for accuracy, clarity, and accessibility.
• Coordinate instructor-led training (in-person and virtual) for campus audiences.
• Oversee asynchronous learning resources (webinars, self-paced courses).
• Manage training logistics, scheduling, facilities, technology and enrollment.
• Provide train-the-trainer sessions for SMEs and campus staff.

Skills

Instructional Design

ERP Training

Change Management

Stakeholder Collaboration

LMS

Education

Bachelor’s degree in Business, Education, Organizational Development, Information Systems, or related field

Master’s degree (desired)

Tools

MS Office Suite

SharePoint

Teams

LMS platforms

Oracle Guided Learning (OGL)

Job description

Job no: 504516

Department: Office of Information Technology

Work type: Staff Full-time Exempt

Location: Alabama

Categories: Information Technology

Purpose Of The Position

The Training Lead is responsible for creating and executing the ERP Training Strategy to ensure all campus stakeholders are equipped with the knowledge, skills, and confidence to adopt the new system. This role oversees the planning, development, and delivery of all training activities — from live instruction to on-demand resources — and ensures that Oracle Guided Learning (OGL) is used strategically to maximize learning and retention. The Training Lead will collaborate closely with subject matter experts (SMEs), business process owners, and the Change Management team to ensure a consistent, engaging, and user-focused training experience.

Duties / Responsibilities

ERP Training Strategy & Planning:

• Develop and manage the comprehensive ERP training strategy aligned to project milestones, adoption goals, and change management activities.
• Conduct training needs analysis to determine content scope, delivery methods, and timing.
• Establish and report on training success metrics (e.g., pre/post evaluations, adoption rates) and monitor progress to drive continuous improvement.
• Prioritize Oracle Guided Learning (OGL) content areas in collaboration with the OGL / Documentation Lead to ensure alignment with ERP workflows and business processes.

Content Oversight & Quality Assurance

• Review all OGL and documentation content for accuracy, clarity, tone, and alignment with training goals
• Ensure all training materials comply with accessibility standards (ADA/WCAG).
• Incorporate system updates and process improvements into ongoing training cycles, including changes from Oracle quarterly releases and campus-driven enhancements.

Training Delivery Coordination

• Coordinate and deliver instructor-led training (both in-person and virtual) for all campus audiences.
• Develop and oversee non-OGL training tools and materials, including presentations, road shows, and live sessions.

• Oversee the creation and management of asynchronous learning resources (recorded webinars, self‑paced courses, etc.).
• Manage training logistics, including scheduling, facilities, technology, and enrollment.
• Provide “train-the-trainer” sessions for SMEs, central office staff, and campus champions.

Collaboration & Stakeholder Engagement

• Partner with SMEs, business process owners, and project functional leads to ensure content accuracy.
• Work within the Change Management team to integrate communications, stakeholder engagement, and readiness activities with training efforts.
• Serve as liaison to the ERP implementation partner on training matters.
• Collaborate with consultants and internal stakeholders to ensure a consistent learning experience.

Minimum Requirements

• Bachelor’s degree in Business, Education, Organizational Development, Information Systems, or a related field, or equivalent experience.
• Minimum 3 years of experience developing and delivering training in an enterprise systems or ERP environment.
• Experience using learning management systems (LMS) and/or e-learning authoring tools.
• Strong instructional design and facilitation skills.
• Ability to simplify complex processes into clear, user-friendly learning materials.
• Excellent verbal and written communication skills.
• Strong organizational and project management skills.
• Knowledge of accessibility standards for training materials.
• Ability to collaborate across functional areas and work effectively with diverse stakeholders.
• Proficiency in MS Office Suite, collaboration tools (e.g., Teams, SharePoint), and e-learning platforms.

Desired Qualifications

• Master’s degree in a related field is desired.
• Higher education ERP implementation experience, preferably with Oracle Cloud, is desired.
• Experience working with system integrators, implementation partners, or vendor‑led delivery teams is desired.
• Experience managing a training program through a full ERP system implementation lifecycle is desired.

Published Salary (if Available)

$72,000-$82,000