ERP Technical Services Manager

LanceSoft; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

A leading company in public transportation is seeking a Technical Manager to oversee technical support for Financials software. This role offers opportunities for career advancement in a dynamic environment, focusing on financial management systems and team leadership. Ideal candidates will have a Bachelor's degree in Computer Science and extensive experience in ERP Financials software.

Benefits

Opportunity for career advancement

Supportive work culture focused on safety and employee well-being

Qualifications

• Minimum of 5 years of experience as a Technical Manager or Lead.
• In-depth working knowledge of Financials ERP software.
• Proven ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Manage technical support activities for Financials software.
• Identify and resolve IT and technical issues related to the financial system.
• Develop and manage tactical plans for software updates and enhancements.

Skills

Interpersonal skills

Organizational skills

Communication skills

Problem-solving skills

Education

Bachelor’s Degree in Computer Science or related field

Tools

Microsoft Dynamics Finance and Operations AX2012

Microsoft Dynamics D365

Job description

Employer Industry: Public Transportation

Why consider this job opportunity:
- Salary up to $(amount)
- Opportunity for career advancement and growth within the organization
- 100% onsite/hybrid work environment
- Manage and lead a team in a dynamic and innovative setting
- Chance to make a significant impact on the agency's financial management systems
- Supportive work culture focused on safety and employee well-being

What to Expect (Job Responsibilities):
- Manage technical support activities for Financials software, including planning, design, development, and upgrades
- Identify and resolve IT and technical issues related to the financial system
- Develop and manage tactical plans for software updates, fixes, and enhancements
- Serve as a technical resource to facilitate software utilization and customer needs
- Coordinate with various departments to ensure effective communication and issue resolution

What is Required (Qualifications):
- Bachelor’s Degree in Computer Science or a related field from an accredited college or university
- Minimum of 5 years of experience as a Technical Manager or Lead in support of ERP Financials Software applications
- In-depth working knowledge of Financials ERP software and technical support for financial applications
- Strong interpersonal, organizational, and communication skills
- Proven ability to manage multiple tasks and meet deadlines in a fast-paced environment

How to Stand Out (Preferred Qualifications):
- Experience with Microsoft Dynamics Finance and Operations AX2012 or D365
- PMP Certification
- Ability to motivate and inspire team members
- Familiarity with project management practices and business change control processes
- Strong customer service background with excellent problem-solving skills

#PublicTransportation #ERPManagement #CareerOpportunity #TechnicalSupport #InnovativeEnvironment

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