ERP Systems Specialist: Dashboards, Training & Reports (Remote)

Western EcoSystems Technology, Inc.; Cheyenne (WY); On-site; USD 50,000 - 58,000; Full time

Job summary

Western EcoSystems Technology, Inc. (WEST) is hiring an ERP System Support Specialist to maintain dashboards and reports in the ERP system and provide user training. This entry-level role supports finance operations and data accuracy while learning Deltek Vantagepoint.

The position offers flexibility in location with preferred offices in Fort Collins, CO, Cheyenne, WY or Laramie, WY, and may include a profit-sharing bonus based on company performance.

Qualifications

• Degree or Certification (or in progress) in Finance, Accounting, Information Systems, Business Administration, or related field.
• 0–2 years of relevant experience (internships or academic projects acceptable).
• 1-2 years of experience working in Deltek Vantagepoint.
• Proficiency in Microsoft Excel (formulas, data organization).
• Familiarity with reporting tools (e.g. Power BI).
• Basic understanding of finance concepts (GL, AP, AR).
• Proficiency in SQL a plus.
• Strong willingness to learn and grow.
• Continuous improvement mindset with strong communication and organizational skills.
• Good problem-solving and analytical skills.
• Strong communication and customer service skills.
• Attention to detail and accuracy.
• Time management and ability to handle multiple requests.

Responsibilities

• Maintain, update, and troubleshoot existing dashboards and reports within ERP system.
• Assist in the design, development, and deployment of new dashboards and reports.
• Work with senior team members and ERP users to enhance dashboards and reports to meet evolving business needs, improve visualization effectiveness.
• Log and track ERP system issues and user requests.
• Manage ERP system tickets, prioritize requests, and ensure timely resolution.
• Respond to user inquiries related to ERP functionality and processes.
• Help create and maintain user documentation, job aids, and FAQs.
• Support onboarding and basic ERP training for new users, upon request.
• Assist users with ERP-related tasks, such as creating, updating reports and dashboards.
• Support planning, reporting, and operational processes through ERP system capabilities.
• Help ensure data accuracy and consistency within the ERP system.
• Promote best practices and improve user adoption of system capabilities.
• Develop, update, and run standard reports and export data for users.
• Assist users with reporting needs and troubleshooting reporting issues.
• Support data cleanup and validation activities.
• Help maintain and update dashboards and reporting tools used by ERP users.
• Act as the first level of support for ERP system users for support-related needs.
• Communicate ERP system updates and changes to users.
• Help identify process improvement opportunities within ERP workflows.
• Document current processes and assist in updating procedures.
• Participate in ERP system-related projects from a support perspective.

Skills

Communication

Attention to detail

Analytical thinking

Problem solving

Time management

Education

Degree or Certification in Finance/Accounting/IS/Business Admin

0–2 years of relevant experience

Deltek Vantagepoint experience

Tools

Deltek Vantagepoint

Microsoft Excel

Power BI

SQL

Job description

Western EcoSystems Technology, Inc. (WEST) is hiring an ERP System Support Specialist to maintain dashboards and reports in the ERP system and provide user training. This entry-level role supports finance operations and data accuracy while learning Deltek Vantagepoint.

The position offers flexibility in location with preferred offices in Fort Collins, CO, Cheyenne, WY or Laramie, WY, and may include a profit-sharing bonus based on company performance.