ERP System Specialist: Dashboards & Reports

Western EcoSystems Technology, Inc. (WEST); Fort Collins (CO); On-site; USD 50,000 - 58,000; Full time

Job summary

Western EcoSystems Technology, Inc. (WEST) is seeking an entry-level ERP System Support Specialist to join our Business & Finance team. You will maintain dashboards, assist with ERP reports, and provide user support for Deltek Vantagepoint.

The role emphasizes training, data accuracy, and process improvement while enabling finance operations across our US offices. Compensation includes salary $50k-$58k and potential profit-sharing bonus.

Qualifications

• Degree or Certification (or in progress) in Finance, Accounting, Information Systems, Business Administration, or related field.
• 0-2 years of relevant experience (internships or academic projects acceptable).
• 1-2 years of experience working in Deltek Vantagepoint.
• Proficiency in Microsoft Excel (formulas, data organization).
• Familiarity with reporting tools (Power BI).
• Basic understanding of finance concepts (GL, AP, AR).
• Proficiency in SQL a plus.
• Strong willingness to learn and grow.
• Strong communication and customer service skills.
• Attention to detail and accuracy.
• Time management and ability to handle multiple requests.

Responsibilities

• Maintain, update, and troubleshoot dashboards and reports within ERP system.
• Assist in the design, development, and deployment of new dashboards and reports.
• Work with senior team members and ERP users to enhance dashboards and reports to meet evolving business needs, improve visualization effectiveness.
• Provide first-level support for ERP system users.
• Log and track ERP system issues and user requests.
• Manage ERP system tickets, prioritize requests, and ensure timely resolution.
• Respond to user inquiries related to ERP functionality and processes.
• Help create and maintain user documentation, job aids, and FAQs.
• Support onboarding and basic ERP training for new users, upon request.
• Assist users with ERP-related tasks, such as creating, updating reports and dashboards.
• Support planning, reporting, and operational processes through ERP system capabilities.
• Help ensure data accuracy and consistency within the ERP system.
• Promote best practices and improve user adoption of system capabilities.
• Develop, update, and run standard reports and export data for users.
• Assist users with reporting needs and troubleshooting reporting issues.
• Support data cleanup and validation activities.
• Help maintain and update dashboards and reporting tools used by ERP users.
• Act as the first level of support for ERP system users for support-related needs.
• Communicate ERP system updates and changes to users.
• Help identify process improvement opportunities within ERP workflows.
• Document current processes and assist in updating procedures.
• Participate in ERP system-related projects from a support perspective.

Skills

Excel

Power BI

SQL

Education

Associate Degree

Tools

Deltek Vantagepoint

SQL

Power BI

Job description

Western EcoSystems Technology, Inc. (WEST) is seeking an entry-level ERP System Support Specialist to join our Business & Finance team. You will maintain dashboards, assist with ERP reports, and provide user support for Deltek Vantagepoint.

The role emphasizes training, data accuracy, and process improvement while enabling finance operations across our US offices. Compensation includes salary $50k-$58k and potential profit-sharing bonus.