Enterprise Resource Planning (ERP) System Specialist

Western EcoSystems Technology, Inc.; Cheyenne (WY); On-site; USD 50,000 - 58,000; Full time

Job summary

Western EcoSystems Technology, Inc. (WEST) is hiring an ERP System Support Specialist to maintain dashboards and reports in the ERP system and provide user training. This entry-level role supports finance operations and data accuracy while learning Deltek Vantagepoint.

The position offers flexibility in location with preferred offices in Fort Collins, CO, Cheyenne, WY or Laramie, WY, and may include a profit-sharing bonus based on company performance.

Qualifications

• Degree or Certification (or in progress) in Finance, Accounting, Information Systems, Business Administration, or related field.
• 0–2 years of relevant experience (internships or academic projects acceptable).
• 1-2 years of experience working in Deltek Vantagepoint.
• Proficiency in Microsoft Excel (formulas, data organization).
• Familiarity with reporting tools (e.g. Power BI).
• Basic understanding of finance concepts (GL, AP, AR).
• Proficiency in SQL a plus.
• Strong willingness to learn and grow.
• Continuous improvement mindset with strong communication and organizational skills.
• Good problem-solving and analytical skills.
• Strong communication and customer service skills.
• Attention to detail and accuracy.
• Time management and ability to handle multiple requests.

Responsibilities

• Maintain, update, and troubleshoot existing dashboards and reports within ERP system.
• Assist in the design, development, and deployment of new dashboards and reports.
• Work with senior team members and ERP users to enhance dashboards and reports to meet evolving business needs, improve visualization effectiveness.
• Log and track ERP system issues and user requests.
• Manage ERP system tickets, prioritize requests, and ensure timely resolution.
• Respond to user inquiries related to ERP functionality and processes.
• Help create and maintain user documentation, job aids, and FAQs.
• Support onboarding and basic ERP training for new users, upon request.
• Assist users with ERP-related tasks, such as creating, updating reports and dashboards.
• Support planning, reporting, and operational processes through ERP system capabilities.
• Help ensure data accuracy and consistency within the ERP system.
• Promote best practices and improve user adoption of system capabilities.
• Develop, update, and run standard reports and export data for users.
• Assist users with reporting needs and troubleshooting reporting issues.
• Support data cleanup and validation activities.
• Help maintain and update dashboards and reporting tools used by ERP users.
• Act as the first level of support for ERP system users for support-related needs.
• Communicate ERP system updates and changes to users.
• Help identify process improvement opportunities within ERP workflows.
• Document current processes and assist in updating procedures.
• Participate in ERP system-related projects from a support perspective.

Skills

Communication

Attention to detail

Analytical thinking

Problem solving

Time management

Education

Degree or Certification in Finance/Accounting/IS/Business Admin

0–2 years of relevant experience

Deltek Vantagepoint experience

Tools

Deltek Vantagepoint

Microsoft Excel

Power BI

SQL

Job description

Job Title

$50,000 - $58,000

Job Classification

Location

Job Type

Regular

# of Hires Needed

1

Application Deadline

Job Description

Western EcoSystems Technology, Inc. (WEST), a dynamic medium-size consulting firm with offices across the United States and Canada, is looking for a full-time Enterprise Resource Planning (ERP) System Specialist.

WEST has a core team of operations professionals to help support our services team.Since its founding in 1990, the WEST team has shaped our work through our core values and key principles that our work matters to our clients, communities, and the environment. Join WEST and discover a company of passionate, committed, and highly motivated individuals.

The minimum base salary for thisposition is $50,000 - $58,000, plus the potential for an annual profit-sharing bonus. The starting wage may vary based on the candidate’s education, knowledge, and experience.

Location is flexible, although a location in our Fort Collins, CO, Cheyenne, WY or Laramie, WY office, is preferred.

Job Summary:

The Business & Finance ERP System Support Specialist is an entry-level role that supports the organization’s ERP system used for financial and business operations. This position is responsible for maintaining, managing, and occasionally developing dashboards and reports. The specialist will also assist with ERP training, provide user support, and contribute to basic reporting activities while building foundational knowledge of financial processes and enterprise systems. Candidates need to have experience in Deltek Vantagepoint.

Key Responsibilities:

ERP System Support

• Maintain, update, and troubleshoot existing dashboards and reports within ERP system.
• Assist in the design, development, and deployment of new dashboards and reports.
• Work with senior team members and ERP users to enhance dashboards and reports to meet evolving business needs, improve visualization effectiveness.
• Log and track ERP system issues and user requests.
• Manage ERP system tickets, prioritize requests, and ensure timely resolution.

ERP User Support & Training

• Respond to user inquiries related to ERP functionality and processes.
• Help create and maintain user documentation, job aids, and FAQs.
• Support onboarding and basic ERP training for new users, upon request.

Business & Finance Support

• Assist users with ERP-related tasks, such as creating, updating reports and dashboards.
• Support planning, reporting, and operational processes through ERP system capabilities.
• Help ensure data accuracy and consistency within the ERP system.
• Promote best practices and improve user adoption of system capabilities.

Reporting & Data Management

• Develop, update, and run standard reports and export data for users.
• Assist users with reporting needs and troubleshooting reporting issues.
• Support data cleanup and validation activities.
• Help maintain and update dashboards and reporting tools used by ERP users.
• Act as the first level of support for ERP system users for support-related needs.
• Communicate ERP system updates and changes to users.
• Help identify process improvement opportunities within ERP workflows.
• Document current processes and assist in updating procedures.
• Participate in ERP system-related projects from a support perspective.

This is a general description of the functions for this position and is not inclusive of all the duties which may be associated with this position.

Job Requirements

Qualifications:

• Degree or Certification (or in progress) in Finance, Accounting, Information Systems, Business Administration, or related field.
• 0–2 years of relevant experience (internships or academic projects acceptable).
• 1-2 years of experience working in Deltek Vantagepoint.
• Proficiency in Microsoft Excel (formulas, data organization).
• Familiarity with reporting tools (e.g. Power BI).
• Basic understanding of finance concepts (GL, AP, AR).
• Proficiency in SQL a plus.
• Strong willingness to learn and grow.
• Continuous improvement mindset with strong communication and organizational skills.
• Good problem-solving and analytical skills.
• Strong communication and customer service skills.
• Attention to detail and accuracy.
• Time management and ability to handle multiple requests.

After an offer of employment is made, the candidate must successfully complete a pre-employment background check, drug screening, and DMV records check that meets WEST’s minimum criteria for operating a motor vehicle on behalf of the company. A valid driver’s license is required.

WEST provides equal employment opportunities to all individuals regardless of their race, color, religion, gender identity or expression, age, sex, sexual orientation, national origin, disability status, genetics, and any protected veteran status, and any other characteristic protected by federal, state or local law. Further, WEST takes affirmative action to ensure that all individuals are treated fairly, and without discrimination, for recruitment, selection, advancement and every other term and privilege associated with employment.