ERP Systems Analyst – Manufacturing & Training

PPC Flex Company; Oak Creek (WI); On-site; USD 65,000 - 85,000; Full time

Job summary

PPC Flex Company is seeking a Systems Analyst in Oak Creek, WI to serve as a liaison between business users and IT, supporting ERP systems and related applications. You will provide user support, training, reporting, and process documentation across multiple manufacturing locations.

The role involves ERP upgrades, data accuracy emphasis, and continuous improvement initiatives within a growing manufacturing environment. Travel up to 50% during ERP implementations.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field preferred.
• Two to three years of experience in a systems analyst, business analyst, ERP support, or related role.
• Experience supporting business applications or ERP systems.
• Basic knowledge of databases, reporting tools, and data analysis techniques.

Responsibilities

• Provide day-to-day functional support to ERP system users.
• Troubleshoot system issues and assist users in resolving process-related questions.
• Deliver training to new users and provide ongoing guidance on established procedures and best practices.
• Assist with maintaining user access and security permissions.
• Work with ERP vendors and internal IT staff to investigate and resolve system issues.
• Support ERP upgrades, testing activities, and system enhancements.
• Assist in identifying opportunities to improve business processes and system utilization.
• Monitor system transactions and data accuracy and communicate identified issues to appropriate stakeholders.
• Support efforts to standardize processes across company locations.
• Document business processes and recommend improvements when appropriate.
• Participate in continuous improvement projects related to business systems and operational efficiency.
• Assist in the creation and maintenance of reports and dashboards.
• Support the development and maintenance of user guides, training materials, and process documentation.
• Ensure documentation remains current and follows established revision practices.
• Collaborate with IT team members on reporting and data analysis requests.
• During ERP implementations, upgrades, or major projects, participate in project meetings, discovery sessions, and status updates.
• Assist with system testing, user acceptance testing, and validation activities.
• Support data conversion and data validation efforts.
• Assist with end-user training and operational readiness activities.
• Help ensure process documentation and training materials are updated prior to system go-live.
• Provide on-site support during implementations as needed
• Strong analytical and problem-solving skills.
• Ability to learn business processes and system functionality quickly.
• Effective verbal and written communication skills.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Strong organizational skills with the ability to manage multiple priorities.
• Customer-service mindset with a focus on helping users succeed.
• Attention to detail and commitment to data accuracy.
• Continuous improvement mindset and willingness to learn new technologies.

Education

Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field

Tools

EFI Radius Packaging Suite

Crystal Reports

QlikView

SQL basics

Microsoft 365 (Excel, Word, PowerPoint)

Job description

PPC Flex Company is seeking a Systems Analyst in Oak Creek, WI to serve as a liaison between business users and IT, supporting ERP systems and related applications. You will provide user support, training, reporting, and process documentation across multiple manufacturing locations.

The role involves ERP upgrades, data accuracy emphasis, and continuous improvement initiatives within a growing manufacturing environment. Travel up to 50% during ERP implementations.