ERP Systems Analyst — Elevate User Experience & Processes

nwacc; Arkansas; On-site; USD 44,000 - 54,000; Full time

Job summary

NorthWest Arkansas Community College (NWACC) seeks a Systems Analyst to join our on‑campus IT team. You will collaborate with end-users and technical resources to improve ERP processes, including Workday, and support database activities.

The role emphasizes user advocacy, clear communication, and solid project management. The successful candidate will analyze business requirements, configure ERP components across Student Services, HR, Finance, and other areas, and help minimize friction in daily

Qualifications

• The formal education equivalent of an associate degree in computer science, mathematics or a related field with experience in computer programming or a related area which includes systems analysis or other job related education and / or experience may be substituted for all or part of these basic requirements
• Knowledge of ERP systems, especially Workday, and experience with database administration or system analysis is a plus

Responsibilities

• Configure complex ERP business processes across Student Services, Human Resources, Finance and other areas
• Meet with end-users to appraise feasibility of processes and address standards and user needs
• Coordinate development and modification of computer job specifications for system users
• Analyze structure requirements and procedures used in systems development, time requirements and resource allocation
• Evaluate systems performance and revisions with end-users
• Perform systems maintenance and respond to error reports and user requests
• Coordinate software development requests and assist in day-to-day production and operational duties
• Complete appropriate software testing for test and production systems and provide system training

Skills

Analytical thinking

Communication skills

Collaboration

Problem solving

Project coordination

Education

Associate degree in computer science, mathematics or related field

Tools

ERP knowledge

Job description

NorthWest Arkansas Community College (NWACC) seeks a Systems Analyst to join our on‑campus IT team. You will collaborate with end-users and technical resources to improve ERP processes, including Workday, and support database activities.

The role emphasizes user advocacy, clear communication, and solid project management. The successful candidate will analyze business requirements, configure ERP components across Student Services, HR, Finance, and other areas, and help minimize friction in daily