ERP System Specialist - Junior Level

Newrest; Salt Lake City (UT); Vor Ort; USD 75.000 - 110.000; Vollzeit

Zusammenfassung

Newrest in Salt Lake City is seeking an ERP Systems Analyst to oversee the implementation, maintenance, and enhancements of our ERP platform. You will coordinate with operations and clients to ensure data accuracy and system reliability, acting as the primary contact for ERP matters.

You will analyze requirements, configure modules, test changes, train end-users, and generate reports to support decision-making. Strong communication and adaptability are essential in this role.

Qualifikationen

• Bachelor's degree or certification in MIS, IT, business, finance, or data-related field.
• 1+ year of experience managing or maintaining an ERP, WMS, CMS, or EDI.

Aufgaben

• Lead ERP implementation, configuration, and maintenance with cross-functional teams.
• Translate business requirements into ERP specifications for enhancements.
• Perform system testing, debugging, and troubleshooting to ensure performance.
• Conduct regular system audits to identify improvement opportunities.
• Provide end-user training and ongoing ERP support and guidance.
• Generate reports and dashboards to support data-driven decisions.
• Clean and prepare data to ensure accuracy and currency.
• Lead pre-development tasks, gather information, and compare options.

Kenntnisse

ERP System Knowledge

Business Process Understanding

Analytical Skills

Problem-Solving Abilities

Communication Skills

Project Management

Training and Support

Adaptability

Attention to Detail

Collaboration and Teamwork

Ausbildung

Bachelors/Cert

Jobbeschreibung

SUMMARY

This individual is responsible for overseeing the implementation, maintenance, and enhancement of our ERP system. This person coordinates with the operations team and with the client to ensure data is correct and system is functioning as expected. Due to information and specifications constantly changing, this individual will need to have good communication skills, strong attention to detail, strong computer skills, be flexible and adaptable, and have a team player mindset. This person will be the main point of contact for the ERP system.

ESSENTIAL FUNCTIONS

• Lead the implementation, configuration, and maintenance of the ERP system (Winrest, which is proprietary to Newrest) in collaboration with cross-functional teams.
• Analyze business requirements and translate them into technical specifications for ERP system enhancements or modifications.
• Perform system testing, debugging, and troubleshooting to ensure optimal system performance.
• Conduct regular system audits to identify areas for improvement and efficiency gains within the ERP system.
• Collaborate with end-users to provide training, support, and guidance on ERP system functionalities and best practices.
• Generate reports, dashboards, and data analysis to support decision-making processes across departments.
• Clean and prepare data to ensure information is accurate and updated.
• Identify and report risks to any of the internal departments and/or customer.
• Take lead in pre-development tasks, such as gathering information, exploring and comparing options, and deciding the direction of a project or request.
• Import customer files (eg, EP7, TP006, LP Carts)
• Enhance communication and build teamwork across the organization.
• Provide feedback and support to team members.
• Assist in creating user guides where necessary.
• Regular and timely attendance is expected for the position.
• Perform other duties as assigned.

EDUCATION/EXPERIENCE REQUIREMENTS

• Bachelor's degree or certification in MIS, IT, business, finance, or data-related field preferred.
• 1+ year of experience in managing or maintaining an ERP, WMS, CMS, or EDI.

KNOWLEDGE, SKILLS, AND ABILITIES:

• ERP System Knowledge: Understanding of ERP systems in general. Proficiency in system configuration, modules, functionalities, and workflows.
• Business Process Understanding: Good understanding of business processes across various departments within an organization, including costing concepts, inventory processes, and operational processes and flow. The ability to align technical solutions within the ERP system to meet business needs.
• Analytical Skills: Capacity to analyze data sets, identify trends, and derive actionable insights. Proficiency in data analysis tools and techniques to extract meaningful information from ERP systems.
• Problem-Solving Abilities: Aptitude to troubleshoot system issues, debug errors, and find solutions to optimize system performance. Proactive identification of potential issues before they impact operations.
• Communication Skills: Excellent verbal and written communication skills to interact with cross-functional teams, stakeholders, and end-users. The ability to explain technical concepts in non-technical terms.
• Project Management: Capability to manage ERP implementation projects, handle timelines, prioritize tasks, and coordinate with different teams to ensure successful system integration and upgrades.
• Training and Support: Ability to provide training sessions and user support to ensure smooth adoption of ERP system functionalities. Patience and clarity in guiding users through system changes or updates.
• Adaptability and Learning Agility: Willingness to adapt to evolving technologies, learn new features of the ERP system, and stay updated with industry trends and best practices.
• Attention to Detail: Precision in configuring ERP modules, data entry, and system testing to ensure accuracy and reliability of information within the ERP system.
• Collaboration and Teamwork: Capacity to work effectively in a team environment, collaborate with various departments, and foster positive relationships to achieve common goals related to the ERP system.

PHYSICAL ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.

This position is primarily sedentary, requiring constant sitting throughout the workday. Occasional physical activities include standing, walking, bending, kneeling or squatting, climbing stairs or ladders, reaching overhead, gripping objects, and pushing, pulling, or lifting up to 25 lbs. The work is mainly performed indoors, with occasional exposure to outdoor conditions and environmental factors such as high or low temperatures, loud noise, fumes, dust, and chemicals. Operating a company vehicle and working at heights are not required.