ERP Solutions Analyst – Onsite in Pontiac, MI

Williams International; Auburn Hills (MI); On-site; USD 85,000 - 120,000; Full time

Job summary

Williams International is seeking a Business Systems Analyst to join the DevOps team in Pontiac, Michigan. The BSA partners with business SMEs across manufacturing, finance, and operations to translate needs into software solutions and ensure alignment with enterprise strategy.

Responsibilities include requirements analysis, process mapping, writing functional specifications, supporting CI/CD, testing, user training, and change management to drive adoption and ongoing improvement.

Qualifications

• Bachelor’s degree in Business, Information Systems, Engineering, or related field.
• 3+ years of experience in business analysis, systems analysis, or enterprise application support.
• Strong understanding of standard business practices in one or more functional areas (manufacturing, finance, engineering, operations, etc.).
• Demonstrated ability to work within DevOps environments and collaborate with software engineers.
• Proficiency in documenting requirements, workflows, and functional specifications.
• Experience with project-management tools (Jira, Azure DevOps, Smartsheet, etc.).
• Ability to manage multiple projects simultaneously with strong organizational discipline.
• Excellent communication skills for interacting with SMEs, developers, and leadership.
• Position requires the ability to obtain a U.S. Government Security Clearance, if needed.

Responsibilities

• Gather, validate, and document business requirements through direct engagement with SMEs.
• Analyze current-state workflows and design future-state processes that guide application development.
• Translate business needs into clear, actionable specifications for software engineers.
• Work within DevOps frameworks to support iterative development, CI/CD pipelines, and continuous improvement.
• Use standard project-management tools to track progress, manage timelines, and ensure delivery of software features.
• Serve as the liaison between business units and engineering teams, ensuring alignment and clarity.
• Support UAT, validate functionality against requirements, and ensure readiness for deployment.
• Assist business units with adoption, training, and transition to new or updated applications.
• Identify opportunities to optimize processes, reduce manual work, and enhance system performance.

Skills

Requirements Analysis

Process Mapping

Functional Specs

DevOps Collaboration

Project Oversight

Stakeholder Communication

Testing & Validation

Change Management

Continuous Improvement

Education

Bachelor's degree in Business/IS/Engineering

Tools

Jira

Azure DevOps

Smartsheet

Job description

Williams International is seeking a Business Systems Analyst to join the DevOps team in Pontiac, Michigan. The BSA partners with business SMEs across manufacturing, finance, and operations to translate needs into software solutions and ensure alignment with enterprise strategy.

Responsibilities include requirements analysis, process mapping, writing functional specifications, supporting CI/CD, testing, user training, and change management to drive adoption and ongoing improvement.