ERP Quality Assurance Lead — Build & Scale QA

TriCom Technical Services; Duluth (MN); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Benefits

Paid time off

Paid holidays

401(k) plan

Job summary

TriCom Technical Services is seeking a Sr. Quality Assurance Lead to support a major ERP implementation initiative and to build the organization’s first dedicated QA function.

You will establish testing best practices, coach teams, and drive quality across ERP modules, integrations, and business processes. The role partners with business stakeholders, developers, and ERP teams to create a disciplined testing strategy and a scalable QA approach for future projects.

Qualifications

• 4+ years of experience in Quality Assurance, software testing, business analysis, software development, or related fields.
• Experience supporting enterprise application implementations or large-scale business system projects.
• Experience developing test plans, test cases, and defect documentation.
• Strong communication, collaboration, and coaching skills.
• Ability to influence cross-functional teams without direct authority.

Responsibilities

• Lead ERP testing across modules, integrations, releases, and go-live activities.
• Establish QA processes, documentation standards, and defect management practices.
• Coach business users and project teams on test planning, execution, and issue reporting.
• Oversee end-to-end, integration, regression, UAT, API, and database testing.
• Track progress, communicate results, and advise stakeholders on quality risks.

Skills

Quality Assurance

Software testing

Coaching & mentoring

ERP testing

Automation testing

Testing frameworks

Tools

Automation tools

Job description

TriCom Technical Services is seeking a Sr. Quality Assurance Lead to support a major ERP implementation initiative and to build the organization’s first dedicated QA function.

You will establish testing best practices, coach teams, and drive quality across ERP modules, integrations, and business processes. The role partners with business stakeholders, developers, and ERP teams to create a disciplined testing strategy and a scalable QA approach for future projects.