ERP Process Improvement Engineer (Epicor Focus)

Innovative Refrigeration Systems, Inc.; Waynesboro (VA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

401(k) match

Medical insurance

Dental & vision

Disability insurance

Life insurance

Weekly pay

Paid vacation

Sick leave

Jury duty leave

Referral program

Career development

Job summary

Innovative Refrigeration Systems, Inc. is seeking a Process Improvement Engineer to analyze workflows, design scalable ERP-driven processes, and ensure Epicor is configured and used to support efficiency.

You will bridge operations, IT, and business users, leading cross-functional process improvements across engineering, manufacturing, and supply chain. This role emphasizes documentation, training, and continuous improvement, empowering you to measure KPIs, drive change, and deliver lasting

Qualifications

• Bachelor’s degree in Industrial, Manufacturing, Mechanical Engineering or related field; MIS/Analytics acceptable.
• Strong interest in process improvement, systems thinking, and ERP-driven operations.
• Ability to translate business processes into system-based solutions.
• Excellent communication and cross-functional collaboration skills.
• Comfortable in a hands-on, fast-paced industrial environment.

Responsibilities

• Lead and support process improvement initiatives with a focus on ERP (Epicor).
• Analyze current-state workflows and design optimized future-state processes in Epicor.
• Gather requirements, identify gaps, and recommend ERP-driven solutions.
• Support Epicor configuration, testing, and user adoption.
• Develop and maintain process documentation, SOPs, and training materials.
• Perform root cause analysis using 5 Whys, fishbone diagrams, and Pareto analysis.
• Monitor KPIs to evaluate impact of changes.
• Assist with data analysis and reporting using ERP data.
• Provide change management and training support.

Skills

Analytical thinking

Cross-functional communication

ERP knowledge

Process improvement

Attention to detail

Education

Industrial Engineering

Manufacturing Engineering

Mechanical Engineering

Management Information Systems

Business Analytics

Operations Management

Tools

Excel

SQL

Power BI

Tableau

Python

Minitab

Job description

Innovative Refrigeration Systems, Inc. is seeking a Process Improvement Engineer to analyze workflows, design scalable ERP-driven processes, and ensure Epicor is configured and used to support efficiency.

You will bridge operations, IT, and business users, leading cross-functional process improvements across engineering, manufacturing, and supply chain. This role emphasizes documentation, training, and continuous improvement, empowering you to measure KPIs, drive change, and deliver lasting