ERP NetSuite Specialist: AI-Driven PM & Billing

Resolve Marine Group; Port Everglades (FL); On-site; USD 105,000 - 120,000; Full time

Job summary

Resolve Marine Group is seeking an ERP Functional Analyst to own the NetSuite functional side and focus on Project Management and Project Accounting, including charge-based billing. You will work with our global operations and report to the Senior Manager, ERP Systems.

You will gather requirements, configure solutions, support users, and drive continuous improvement. You will help shape NetSuite AI adoption and Claude integration while partnering with external implementation teams.

Qualifications

• Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field; equivalent work experience may be substituted.
• 3 to 5 years of hands-on experience as NetSuite functional business analyst.
• Experience supporting NetSuite Project Management, Project Accounting (including Charge Based Billing /Invoicing). Experience with Revenue Recognition. Knowledge NetSuite AI features or enabling Claude / NetSuite is a plus.
• Demonstrated ability to build and maintain saved searches, reports and dashboards.
• Ability to communicate concepts clearly and translate business needs into functional requirements. Work closely with NetSuite technical lead / external partners to develop solutions, define test plans and perform unit testing.
• Understanding of common business processes such as general ledger, purchasing, payables, receivables.
• Understanding of how data moves between NetSuite and other applications, including field mapping, sync errors and data validation.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment. Ability to work independently but also demonstrates willingness to collaborate and knowledge share.
• Strong problem-solving skills.
• Experience resolving user-submitted system tickets, including troubleshooting, root-cause analysis, and clear end-user communication.
• Proficient computer skills inclusive of Microsoft Office Suite products.
• Excellent verbal and written communication skills.
• Goal-driven and result-oriented, with a positive, collaborative attitude.

Responsibilities

• Serve as the functional subject-matter expert for NetSuite, with a focus on Project Management and Project Accounting, including Charge-Based Billing and invoicing.
• Help develop business use cases and implementation plans for the NetSuite AI strategy, including Claude adoption.
• Act as the primary point of contact for business users on NetSuite questions, process changes and enhancement requests.
• Work with cross-functional teams to gather, define and document business and functional requirements, often starting from a high-level problem statement.
• Test, validate and deploy changes under established change-management and quality practices to minimize disruption to users.
• Analyze current processes across NetSuite, UKG and custom applications, and design improvements that raise productivity, efficiency and data quality.
• Use Celigo CloudExtend to streamline current and future processes and increase transparency.
• Own the functional design of NetSuite enhancements, and build no-code solutions yourself: workflows, saved searches, custom records and fields, forms, reports and dashboards.
• Partner with the NetSuite technical lead and external partners on solutions that need SuiteScript or other development, owning the functional design and test plans.
• Receive, triage, and resolve user-submitted system tickets related to NetSuite and connected systems, providing timely troubleshooting, root-cause analysis, and clear communication to end users.
• Support adjacent finance processes, including revenue recognition, general ledger, purchasing, payables and receivables.

Skills

Communication skills

Problem-solving

Independent work

Cross-functional collaboration

Verbal and written communication

Education

Bachelor's degree in Information Systems, Computer Science, Business Administration

Tools

NetSuite

Celigo CloudExtend

Claude AI

SuiteScript

Job description

Resolve Marine Group is seeking an ERP Functional Analyst to own the NetSuite functional side and focus on Project Management and Project Accounting, including charge-based billing. You will work with our global operations and report to the Senior Manager, ERP Systems.

You will gather requirements, configure solutions, support users, and drive continuous improvement. You will help shape NetSuite AI adoption and Claude integration while partnering with external implementation teams.