ERP/MRP & IT Systems Specialist — Manufacturing Support

MSI Express; Portage (IN); On-site; USD 60,000 - 80,000; Full time

Job summary

MSI Express is seeking a System Support Specialist to safeguard product and data integrity by actively supporting IT systems across Quality, Production, Engineering, Inventory and Logistics. You will train plant and office staff, identify improvements, and assist in IT projects to enhance system efficiency.

The role requires support for ERP/MRP, maintenance and quality systems, plus strong computer and network troubleshooting skills to ensure smooth operations on the factory floor.

Qualifications

• High School diploma or equivalent required.
• Bachelor’s degree in Information Systems or related field desired.
• 1-3 years’ experience with computers, software, hardware and IT support.
• Experience with administration of ERP/MRP systems.
• Knowledge of computer operation, information systems, software/hardware, information security, networks, and information systems management.
• Proficient with Word, Excel, and Outlook.
• Strong communication and teamwork skills.

Responsibilities

• Provide ERP/MRP system support and plant personnel training.
• Understand ERP/MRP system functions and train floor personnel to ensure data integrity.
• Identify and resolve manufacturing floor issues and implement preventive solutions.
• Support reporting across MRP, material management, scrap loss, production, and labor reporting.
• Administer maintenance and quality/training management systems.
• Provide production workstation and network hardware support.

Skills

ERP/MRP support

IT systems support

Microsoft Office

Customer service

Training users

Network troubleshooting

Data integrity

Education

High School diploma

Bachelor’s degree in Information Systems

Tools

ERP/MRP systems

Windows OS

Job description

MSI Express is seeking a System Support Specialist to safeguard product and data integrity by actively supporting IT systems across Quality, Production, Engineering, Inventory and Logistics. You will train plant and office staff, identify improvements, and assist in IT projects to enhance system efficiency.

The role requires support for ERP/MRP, maintenance and quality systems, plus strong computer and network troubleshooting skills to ensure smooth operations on the factory floor.