ERP & IT Systems Support Specialist

MSI Express, Inc.; Chicago (IL); On-site; USD 50,000 - 70,000; Full time

Job summary

MSI Express, Inc. is seeking a System Support Specialist to ensure product integrity and data integrity within IT systems. You will support personnel across Quality, Production, Engineering, Inventory, and Logistics. Responsibilities include ERP/MRP system support, training staff, and troubleshooting technical issues.

The ideal candidate will have a High School diploma, preferably a Bachelor’s degree in Information Systems, and 1-3 years of related experience. Skills needed include proficiency in Microsoft Office and outstanding customer service abilities.

Qualifications

• 1-3 years’ experience with computers and IT support.
• Experience with administration of ERP/MRP systems.
• Attention to detail and excellent communication skills.

Responsibilities

• Provide ERP/MRP system support and training to plant personnel.
• Assist in the configuration of workstation computers and peripherals.
• Support the IT team on department projects.

Skills

Microsoft Office: Word, Excel, Outlook

Information technology troubleshooting

Customer service skills

Education

High School diploma or equivalent

Bachelor’s degree in Information Systems or related field

Tools

ERP/MRP systems

Network hardware

Job description

MSI Express, Inc. is seeking a System Support Specialist to ensure product integrity and data integrity within IT systems. You will support personnel across Quality, Production, Engineering, Inventory, and Logistics. Responsibilities include ERP/MRP system support, training staff, and troubleshooting technical issues.

The ideal candidate will have a High School diploma, preferably a Bachelor’s degree in Information Systems, and 1-3 years of related experience. Skills needed include proficiency in Microsoft Office and outstanding customer service abilities.