ERP Functional Consultant

CGS (Computer Generated Solutions); New York (NY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Travel on-site to clients

Job summary

CGS (Computer Generated Solutions) in New York seeks a Functional Consultant to implement the BlueCherry application for fashion and apparel clients. You will translate business processes into system designs, work with project teams, and communicate progress and risks to the Project Manager.

Travel on-site to clients as needed; you will document current processes, configure solutions, train client staff, and lead data conversion and integration efforts to ensure on-time delivery.

Qualifications

• Bachelor’s degree from an accredited institution (3-8 years in Fashion/Apparel).
• Experience with ERP, PLM, Warehousing, B2B/B2C eCommerce, and system integrations.
• Proven ability to lead, collaborate, and work in a client-facing team environment.

Responsibilities

• Conduct business process review meetings with clients to understand requirements for design, sourcing, logistics, sales, inventory, finance, and related areas.
• Implementation projects using standard methodology and industry best practices.
• Document current processes and define to-be processes.
• Configure a customer driven solution to meet clients’ business objectives.
• Lead clients in identifying business challenges and develop solution requirements for data conversion, data validation, and integration.
• Proactively report to project manager and team on progress and issues.
• Provide training to client staff on system features and capabilities.
• Document training material as needed.
• Work with contracts, third-party vendors, and other divisions collaboratively.
• Provide leadership and assistance on implementation projects.

Skills

Verbal communication

Written communication

Client training

Relationship building

Detail oriented

Multi-project management

Education

Bachelor’s degree

Tools

ServiceNow

SmartSheet

Lucidchart

Job description

With end-to-end capabilities, BlueCherry software enables many of the world’s most recognized fashion and apparel companies to manage critical business transactions and concept-to-consumer processes to improve speed to market, gain greater process visibility and control, increase productivity and operational efficiency, reduce costs, and enhance competitiveness.

Travel on-site to clients as needed

Summary Overview:

CGS Functional Consultants combine their industry experience, business process, and application expertise to deliver a right sized solution to our clients. Functional Consultants are responsible for communicating updates to the Project Manager regarding progress, accomplishments, and project risks. This role requires a consultant to be comfortable in client-facing environments and be able to communicate on all levels of the project. These team members are responsible for the implementation of our BlueCherry application & are considered application specialists to our organization and clients alike.

Primary Responsibilities:

• Conduct business process review meetings with clients to understand requirements for design, sourcing, logistics, sales, inventory, customer service, finance, and related areas
• Implementation projects using standard methodology & industry best practices
• Document our clients’ current processes and define to-be processes
• Configure a customer driven solution to meet our clients’ business objectives
• Lead our clients in identifying business challenges and develop solution requirements in the data conversion process, data validation, and integration between systems
• Proactively report to project manager and project team on project progress and issues
• Provide training to client staff on system functional features and capabilities
• Document training material as needed
• Work with contracts, third-party vendors, and other divisions collaboratively
• Provide leadership and assistance on assigned implementation projects across the organization

Skills Required:

• Dedication to quality delivery
• Strong verbal and written communication skills
• Ability to teach & train clients for successful adoption of a new platform or tool
• Demonstrated history of building relationships with a strong customer service focus
• Discipline needed to achieve daily & weekly tasks while adhering to delivery deadlines
• Keen attention to details
• Ability to work on multiple projects with deadlines and under pressure
• Demonstrated high level of professionalism, critical thinking, and credibility

Requirements:

• A bachelor’s degree from an accredited institution3-8 years of experience in Fashion, Apparel, Footwear
• Experience with systems – specifically ERP, PLM, Warehousing, B2B/B2C eCommerce, Supply Chain applications and Integrations between various systems
• Proven success in leading, collaborating, and contributing to a team-oriented environment
• Determined ability to keep people motivated
• Recognized ability to work creatively and logically in a problem-solving environment
• ServiceNow, SmartSheet, Lucid chart experience is a plus