Functional Consultant

BlueCherry; New York (NY); On-site; USD 80,000 - 110,000; Full time

Job summary

A leading fashion ERP provider is seeking a Functional Consultant to drive client implementations and provide training on the BlueCherry application. You will conduct business process reviews, document client processes, and ensure successful project delivery. The ideal candidate has 3-8 years of experience in the fashion industry, strong communication skills, and a dedication to quality delivery. Familiarity with ERP systems and the BlueCherry platform is preferred. This role requires travel to client sites as necessary.

Qualifications

• 3-8 years of experience in Fashion, Apparel, or Footwear.
• Proven success in leading and contributing in a team-oriented environment.
• Experience with ERP, PLM, B2B/B2C eCommerce, and Supply Chain applications.

Responsibilities

• Conduct business process review meetings with clients.
• Lead client implementations using standard methodology.
• Provide training to client staff on system features.

Skills

Dedication to quality delivery

Strong verbal and written communication skills

Ability to teach & train clients

Strong customer service focus

Attention to detail

Ability to work on multiple projects

Professionalism and critical thinking

Education

Bachelor’s degree from an accredited institution

Tools

ERP systems

PLM systems

Supply Chain applications

ServiceNow

SmartSheet

Lucid chart

BlueCherry ERP

Job description

BlueCherry (Fashion ERP) Functional Consultant

With end-to-end capabilities, BlueCherry software enables many of the world’s most recognized fashion and apparel companies to manage critical business transactions and concept-to-consumer processes to improve speed to market, gain greater process visibility and control, increase productivity and operational efficiency, reduce costs, and enhance competitiveness.

Travel on-site to clients as needed

Summary Overview

CGS Functional Consultants combine their industry experience, business process, and application expertise to deliver a right sized solution to our clients. Functional Consultants are responsible for communicating updates to the Project Manager regarding progress, accomplishments, and project risks. This role requires a consultant to be comfortable in client-facing environments and be able to communicate on all levels of the project. These team members are responsible for the implementation of our BlueCherry application & are considered application specialists to our organization and clients alike.

Primary Responsibilities

• Conduct business process review meetings with clients to understand requirements for design, sourcing, logistics, sales, inventory, customer service, finance, and related areas
• Implementation projects using standard methodology & industry best practices
• Document our clients’ current processes and define to-be processes
• Configure a customer driven solution to meet our clients’ business objectives
• Lead our clients in identifying business challenges and develop solution requirements in the data conversion process, data validation, and integration between systems
• Proactively report to project manager and project team on project progress and issues
• Provide training to client staff on system functional features and capabilities
• Document training material as needed
• Work with contracts, third-party vendors, and other divisions collaboratively
• Provide leadership and assistance on assigned implementation projects across the organization

Skills Required

• Dedication to quality delivery
• Strong verbal and written communication skills
• Ability to teach & train clients for successful adoption of a new platform or tool
• Demonstrated history of building relationships with a strong customer service focus
• Discipline needed to achieve daily & weekly tasks while adhering to delivery deadlines
• Keen attention to detail
• Ability to work on multiple projects with deadlines and under pressure
• Demonstrated high level of professionalism, critical thinking, and credibility

Requirements

• A bachelor’s degree from an accredited institution
• 3-8 years of experience in Fashion, Apparel, Footwear
• Experience with systems – specifically ERP, PLM, Warehousing, B2B/B2C eCommerce, Supply Chain applications and Integrations between various systems
• Proven success in leading, collaborating, and contributing to a team-oriented environment
• Determined ability to keep people motivated
• Recognized ability to work creatively and logically in a problem-solving environment
• ServiceNow, SmartSheet, Lucid chart experience is a plus
• BlueCherry ERP experience

As set forth in BlueCherry’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.