ERP Dynamics 365 & BI Automation Specialist

Innovate Systems LLC; Farmington Hills (MI); On-site; USD 90,000 - 120,000; Full time

Job summary

Innovate Systems LLC in Farmington Hills, MI is seeking an ERP Technical Analyst to administer Dynamics GP and Dynamics 365, implement workflow optimizations, and support BI/reporting initiatives. You will collaborate with end users and stakeholders to translate needs into effective ERP solutions.

The role emphasizes troubleshooting, security management, and continuous platform evolution, with exposure to Power Platform, SQL, and cloud/on-prem deployments.

Qualifications

• 3+ years of ERP administration experience.
• Hands-on experience with ERP Platforms (on-prem or cloud)
• Experience supporting or administering Microsoft Dynamics 365
• Strong troubleshooting and problem-solving skills
• Experience with ERP security, workflows, and configuration
• Working knowledge of SQL/databases
• Experience with Dynamics 365 customization and development (Power Platform, integrations, etc.)
• Experience supporting finance, supply chain, or manufacturing ERP processes
• Familiarity with Azure or cloud-based ERP environments
• Experience supporting ERP migrations or dual-system environments

Responsibilities

• Administer and support Microsoft Dynamics GP and Dynamics 365 environments
• Troubleshoot system issues and provide Tier 2/3 support to end users
• Manage user roles, permissions, and system security
• Monitor system performance, batch processing, and integrations
• Configure and enhance Dynamics 365 modules, workflows, and processes
• Identify opportunities to improve business operations through automation and system optimization
• Support data integrity across customers, vendors, inventory, and financial records
• Perform light development and customization within Dynamics 365
• Build or modify workflows, integrations, and automations (Power Platform is a plus)
• Support integration with other business systems and APIs
• Create, manage, and maintain business reporting solutions through SSRS, Azure Databricks, Synapse Link, SharePoint, and native ERP Reporting
• Collaborate with Sales, Sales Support, and Executive Teams to deliver meaningful data and reports to drive business decisions
• Participate in system change processes, including testing, validation, and deployment
• Collaborate with business stakeholders to translate requirements into system solutions
• Coordinate with third-party vendors and ERP support partners as needed
• Maintain system documentation, configurations, and procedures
• Provide training and support to end users and internal teams

Skills

ERP administration

Dynamics 365

Dynamics GP

Power Platform

SQL databases

Troubleshooting

Documentation

Communication

Tools

SSRS

Azure Databricks

Synapse Link

SharePoint

Job description

Innovate Systems LLC in Farmington Hills, MI is seeking an ERP Technical Analyst to administer Dynamics GP and Dynamics 365, implement workflow optimizations, and support BI/reporting initiatives. You will collaborate with end users and stakeholders to translate needs into effective ERP solutions.

The role emphasizes troubleshooting, security management, and continuous platform evolution, with exposure to Power Platform, SQL, and cloud/on-prem deployments.