ERP-Driven Process Improvement Engineer

Innovative Refrigeration Systems, Inc.; Waynesboro (VA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k) plan with employer match

Medical, dental, vision insurance

Paid vacation and holidays

Short-term and long-term disability

Life insurance

Job summary

Innovative Refrigeration Systems, Inc. is seeking a Process Improvement Engineer to analyze workflows, design scalable processes, and optimize ERP usage with Epicor. You will bridge operations, IT, and business users to drive efficiency in engineering, manufacturing, and service across North America.

This role offers hands-on, fast-paced project exposure in a growing industrial environment. The ideal candidate has a strong background in process improvement, systems thinking, and ERP-driven

Qualifications

• Bachelor’s degree in a technical field with process improvement focus.
• Interest in ERP-driven operations and systems thinking.
• Ability to translate business processes into system-based solutions.
• Strong analytical and communication skills across functions.
• Comfortable in a fast-paced industrial environment.

Responsibilities

• Lead and support process improvement initiatives across engineering, manufacturing, supply chain, and field operations with a strong ERP focus.
• Analyze current-state workflows and translate them into optimized future-state processes within Epicor.
• Partner with stakeholders to gather requirements, identify gaps, and recommend ERP-driven solutions.
• Support Epicor ERP process improvements, configuration changes, testing, and user adoption.
• Develop and maintain process documentation, SOPs, and training materials including written guides and video walk-throughs.
• Perform root cause analysis using tools such as 5 Whys, fishbone diagrams, and Pareto analysis.
• Monitor KPIs and operational metrics to evaluate the effectiveness of process changes.
• Support data analysis and reporting using ERP data and related tools.
• Assist with change management, user training, and continuous improvement initiatives.
• Provide cross-functional project support as needed.

Skills

Analytical thinking

Cross-functional

ERP understanding

Communication skills

Hands-on

Education

Industrial Engineering

Manufacturing Engineering

Mechanical Engineering

Management Information Systems

Business Analytics

Operations Management

Equivalent combination of education and experience

Tools

Epicor

Excel

SQL

Power BI

Tableau

Python

Minitab

Job description

Innovative Refrigeration Systems, Inc. is seeking a Process Improvement Engineer to analyze workflows, design scalable processes, and optimize ERP usage with Epicor. You will bridge operations, IT, and business users to drive efficiency in engineering, manufacturing, and service across North America.

This role offers hands-on, fast-paced project exposure in a growing industrial environment. The ideal candidate has a strong background in process improvement, systems thinking, and ERP-driven