ERP & CRM Systems Lead: SAP ByDesign & Salesforce

Bravida Medical, LLC

Geneva (IL)

Hybrid

USD 110,000 - 140,000

Full time

14 days+
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Job summary

Bravida Medical, LLC in Geneva, IL is seeking an experienced ERP & CRM Administrator to own configuration, governance, and optimization of SAP ByDesign and Salesforce. You will drive standardization of end-to-end workflows, maintain master data integrity, and lead data-driven improvements across finance, operations, supply chain, and commercial functions.

The role requires deep knowledge of ERP/CRM integrations, data governance, and cross-functional collaboration.

Qualifications

  • Bachelor’s degree in accounting, finance, business administration, IT, or related analytical field.
  • Five or more years of experience in ERP & CRM technology.
  • SAP/ERP manufacturing experience in the DME or Life Sciences space highly desired.
  • Excellent communication and leadership skills.
  • Preferred systems experience - SAP HANA, Salesforce, Fivetran, Google BigQuery.
  • Scope, develop and manage project plans.
  • Develop and maintain project business cases.
  • Provide periodic updates to management as to the progress of implementations.
  • Consulting experience preferred.
  • PMP certification preferred.

Responsibilities

  • Own system configuration and governance of SAP ByDesign and Salesforce, ensuring they accurately reflect business processes and support scalable growth.
  • Collaborate with functional teams to drive business process standardization and maturity by optimizing end-to-end workflows across quote-to-cash, procure-to-pay, plan-to-produce, inventory, fulfillment, and financial reporting cycles supporting both B2B distribution and D2C commerce operations.
  • Maintain master data integrity across ERP/CRM platforms, including customers, vendors, items, pricing, GL accounts, and cost centers to be shuttled between enterprise BI and data analytics platforms.
  • Troubleshoot system issues and lead root-cause analysis, ensuring reliable performance, compliance, and auditability.
  • Document processes, configuration changes, workflows, and SOPs, while training users and improving system adoption across departments.
  • Serve as the liaison between business units and technology, translating operational needs into system capabilities and configuration improvements.
  • Develop dashboards, reports, and KPIs using SAP Analytics Cloud, Salesforce, or Power BI to support financial accuracy, operational visibility, and leadership decision-making.
  • Lead system enhancements, integrations, and upgrades, working with internal stakeholders and external vendors/consultants when required.
  • Support M&A activities by harmonizing processes, migrating data, and aligning acquired entities into the ERP/CRM ecosystem.

Skills

ERP/CRM systems
Data governance
Process mapping
Dashboards
Cross-functional collaboration

Education

Bachelor’s degree in accounting, finance, business administration, IT, or related analytical field

Tools

SAP ByDesign
Salesforce
SAP Analytics Cloud
Power BI

Job description

Bravida Medical, LLC in Geneva, IL is seeking an experienced ERP & CRM Administrator to own configuration, governance, and optimization of SAP ByDesign and Salesforce. You will drive standardization of end-to-end workflows, maintain master data integrity, and lead data-driven improvements across finance, operations, supply chain, and commercial functions.

The role requires deep knowledge of ERP/CRM integrations, data governance, and cross-functional collaboration.

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