ERP Business Analyst I — Dynamics AX & Supply Chain

Allegion; United States; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Unlimited PTO

401K with company match (6%)

Health Savings Account

Wellness program

Job summary

Allegion is seeking an IT Business Analyst I to join our ERP and business transformation delivery team in the United States. You will analyze, specify, propose and partner with subject matter experts to define solutions using Microsoft AX/Dynamics Finance and Operations.

Primary focus areas include Sales Order Management, operations, and Supply Chain. You will gather requirements, document processes, and assist with ERP upgrades and implementations while collaborating with onshore and offshore

Qualifications

• Bachelor’s degree required or equivalent experience in business/IT
• 1+ years experience in large manufacturing or distribution operations
• 1+ years experience with ERP functionality, especially Supply Chain and/or Manufacturing
• Understanding of end-to-end sales life cycle processes
• Experience supporting upgrades or implementations
• Ability to work independently and with others both in person and remotely
• Excellent communication skills across all levels and formal presentations
• Strong analytical problem-solving skills and sense of urgency

Responsibilities

• Gather and document business requirements under guidance of senior analysts
• Analyze business processes and identify improvement opportunities
• Learn ERP functionality, configurations, and standard business processes
• Create and maintain business requirements, functional specs, processes, and training materials
• Evaluate practical ERP solutions that support business needs and promote standard functionality
• Contribute to end-to-end test case creation and execution across multiple scenarios
• Document test results, identify issues, and track defects to resolution
• Support user acceptance testing and confirm understanding of proposed solutions
• Collaborate with analysts, ERP developers, consultants, and support teams to ensure requirements are understood and implemented
• Triage ERP incidents and support requests, escalate complex issues
• Coordinate handoffs between onshore, offshore, internal, and external teams
• Participate in meetings to understand current processes and needs
• Assist with ERP upgrades, implementations, deployments, and improvements
• Maintain documentation related to processes, data integrity, testing, and support procedures
• Develop familiarity with Allegion business and ERP applications
• Perform other duties and projects as assigned

Skills

ERP knowledge

Excellent communication

Independent worker

Cross-functional collaboration

Problem solving

Education

Bachelor’s degree in Business, Information Technology, or related field

Tools

Microsoft AX / Dynamics 365 Finance and Operations

SQL

Job description

Allegion is seeking an IT Business Analyst I to join our ERP and business transformation delivery team in the United States. You will analyze, specify, propose and partner with subject matter experts to define solutions using Microsoft AX/Dynamics Finance and Operations.

Primary focus areas include Sales Order Management, operations, and Supply Chain. You will gather requirements, document processes, and assist with ERP upgrades and implementations while collaborating with onshore and offshore