ERP Applications Manager: Lead & Optimize Systems

Quanex; Cambridge (OH); On-site; USD 135,000 - 165,000; Full time

Benefits offered by this job

Competitive Salary

401K Match w/ 2-year vesting period

Bonus Potential

Medical, Dental & Vision Plans

Paid Time Off & Holidays

Tuition Assistance

Wellness/Fitness Resources

Training/Development

Employee Stock Purchase Plan

Job summary

Quanex is seeking an Applications Development Manager to join our Cambridge, OH team. The role drives operational support, stability, and continuous improvement across the ERP and business applications landscape.

You will lead 1st–3rd line support, be hands-on in troubleshooting, and provide analytical and strategic leadership for integrations, upgrades, and future improvements, ensuring reliable systems aligned with business priorities.

Qualifications

• Bachelor's or higher in Business, CS, IT, or related field.
• 8+ years in ERP and business applications support in complex ops.
• Experience leading 1st–3rd line application support, troubleshooting and incident management.
• Strong analytical, communication, and stakeholder management skills.
• ITSM experience including incident, problem, change, and SLAs; ServiceNow preferred.
• Experience supporting SOX, GCC, audits and compliance preferred.
• PMP or comparable project management certification preferred.
• Ability to travel up to 25%.

Responsibilities

• Lead the operational support, stability, and continuous improvement of ERP and business applications.
• Manage 1st, 2nd, and 3rd line support; hands-on in troubleshooting and issue resolution.
• Provide strategic leadership for application development, integrations, upgrades, and future improvements.
• Lead and develop a team of analysts, developers, and application support professionals.
• Partner with business and IT leaders to deliver scalable technology solutions.
• Drive continuous improvement using incident trends, metrics, and root cause analysis.

Skills

Leadership

Analytical skills

Communication

Stakeholder management

ITSM

Problem solving

Travel readiness

Education

Bachelor's degree in Business, CS, IT or related field

Master's degree preferred

Tools

ServiceNow

ERP systems

Job description

Quanex is seeking an Applications Development Manager to join our Cambridge, OH team. The role drives operational support, stability, and continuous improvement across the ERP and business applications landscape.

You will lead 1st–3rd line support, be hands-on in troubleshooting, and provide analytical and strategic leadership for integrations, upgrades, and future improvements, ensuring reliable systems aligned with business priorities.