ERP Applications Manager: Lead & Optimize Systems

Quanex

Cambridge (OH)

On-site

USD 135,000 - 165,000

Full time

24 hours ago
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Benefits offered by this job

Competitive Salary
401K Match w/ 2-year vesting period
Bonus Potential
Medical, Dental & Vision Plans
Paid Time Off & Holidays
Tuition Assistance
Wellness/Fitness Resources
Training/Development
Employee Stock Purchase Plan

Job summary

Quanex is seeking an Applications Development Manager to join our Cambridge, OH team. The role drives operational support, stability, and continuous improvement across the ERP and business applications landscape.

You will lead 1st–3rd line support, be hands-on in troubleshooting, and provide analytical and strategic leadership for integrations, upgrades, and future improvements, ensuring reliable systems aligned with business priorities.

Qualifications

  • Bachelor's or higher in Business, CS, IT, or related field.
  • 8+ years in ERP and business applications support in complex ops.
  • Experience leading 1st–3rd line application support, troubleshooting and incident management.
  • Strong analytical, communication, and stakeholder management skills.
  • ITSM experience including incident, problem, change, and SLAs; ServiceNow preferred.
  • Experience supporting SOX, GCC, audits and compliance preferred.
  • PMP or comparable project management certification preferred.
  • Ability to travel up to 25%.

Responsibilities

  • Lead the operational support, stability, and continuous improvement of ERP and business applications.
  • Manage 1st, 2nd, and 3rd line support; hands-on in troubleshooting and issue resolution.
  • Provide strategic leadership for application development, integrations, upgrades, and future improvements.
  • Lead and develop a team of analysts, developers, and application support professionals.
  • Partner with business and IT leaders to deliver scalable technology solutions.
  • Drive continuous improvement using incident trends, metrics, and root cause analysis.

Skills

Leadership
Analytical skills
Communication
Stakeholder management
ITSM
Problem solving
Travel readiness

Education

Bachelor's degree in Business, CS, IT or related field
Master's degree preferred

Tools

ServiceNow
ERP systems

Job description

Quanex is seeking an Applications Development Manager to join our Cambridge, OH team. The role drives operational support, stability, and continuous improvement across the ERP and business applications landscape.

You will lead 1st–3rd line support, be hands-on in troubleshooting, and provide analytical and strategic leadership for integrations, upgrades, and future improvements, ensuring reliable systems aligned with business priorities.

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