Applications Development Manager

Quanex; Cambridge (OH); On-site; USD 135,000 - 165,000; Full time

Benefits offered by this job

Competitive Salary

401K Match w/ 2-year vesting period

Bonus Potential

Medical, Dental & Vision Plans

Paid Time Off & Holidays

Tuition Assistance

Wellness/Fitness Resources

Training/Development

Employee Stock Purchase Plan

Job summary

Quanex is seeking an Applications Development Manager to join our Cambridge, OH team. The role drives operational support, stability, and continuous improvement across the ERP and business applications landscape.

You will lead 1st–3rd line support, be hands-on in troubleshooting, and provide analytical and strategic leadership for integrations, upgrades, and future improvements, ensuring reliable systems aligned with business priorities.

Qualifications

• Bachelor's or higher in Business, CS, IT, or related field.
• 8+ years in ERP and business applications support in complex ops.
• Experience leading 1st–3rd line application support, troubleshooting and incident management.
• Strong analytical, communication, and stakeholder management skills.
• ITSM experience including incident, problem, change, and SLAs; ServiceNow preferred.
• Experience supporting SOX, GCC, audits and compliance preferred.
• PMP or comparable project management certification preferred.
• Ability to travel up to 25%.

Responsibilities

• Lead the operational support, stability, and continuous improvement of ERP and business applications.
• Manage 1st, 2nd, and 3rd line support; hands-on in troubleshooting and issue resolution.
• Provide strategic leadership for application development, integrations, upgrades, and future improvements.
• Lead and develop a team of analysts, developers, and application support professionals.
• Partner with business and IT leaders to deliver scalable technology solutions.
• Drive continuous improvement using incident trends, metrics, and root cause analysis.

Skills

Leadership

Analytical skills

Communication

Stakeholder management

ITSM

Problem solving

Travel readiness

Education

Bachelor's degree in Business, CS, IT or related field

Master's degree preferred

Tools

ServiceNow

ERP systems

Job description

Quanex is looking for an Applications Development Manager to join our team located in Cambridge, OH.

The Applications Development Manager is responsible for the operational support, stability, and continuous improvement of the company's existing ERP and business application landscape. A key part of the role is ensuring effective 1st, 2nd, and 3rd line support, with the manager expected to be hands-on in troubleshooting and resolving complex issues as well as leading the support team. The role also provides analytical and strategic leadership for application development, integrations, upgrades, and future improvement, ensuring systems remain reliable, well supported, and aligned with business priorities.

We Offer You!

• Competitive Salary
• 401K Match w/ 2-year vesting period
• Bonus Potential
• Medical, Dental & Vision Plans
• Paid Time Off & Holidays
• Various Work Schedules
• Tuition Assistance
• Wellness/Fitness Resources
• Training/Development
• Employee Stock Purchase Plan
• Dynamic Culture & People - just to name a few!

What’s attractive about the Applications Development Manager position?

• Opportunity to lead the support, stability, and continuous improvement of enterprise ERP and business applications.
• High-impact role balancing operational excellence, strategic planning, and technology innovation.
• Direct influence on application roadmaps, process improvements, and business outcomes across the organization.
• Lead and develop a team of analysts, developers, and application support professionals.
• Partner with business leaders and IT stakeholders to deliver practical, scalable technology solutions.
• Hands-on leadership role where technical expertise and problem-solving drive organizational success.

What Success Looks Like

• Ensure reliable day-to-day operation and support of ERP and business applications through effective 1st, 2nd, and 3rd line support.
• Serve as the senior escalation point for complex application, integration, configuration, and business process issues.
• Drive continuous improvement initiatives by leveraging incident trends, system performance metrics, and root cause analysis.
• Successfully manage application upgrades, integrations, deployments, maintenance activities, and disaster recovery testing.
• Deliver strong service performance by meeting SLA commitments and reducing recurring incidents and support backlogs.
• Build a high-performing, collaborative team focused on accountability, responsiveness, and knowledge sharing.
• Partner effectively with business and IT leadership to align application strategy with organizational priorities.

What You Bring

• Bachelor's degree in Business, Computer Science, Data Science, Information Technology, or a related field; Master's degree preferred.
• 8+ years of experience supporting and developing ERP and business applications within complex operational environments.
• Proven experience leading or providing 1st, 2nd, and 3rd line application support, including troubleshooting, incident management, and root cause analysis.
• Strong hands-on technical expertise with ERP systems, business applications, integrations, and operational support processes.
• Demonstrated leadership experience managing analysts, developers, support professionals, and contractors.
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• Experience with ITSM practices including incident, problem, change, and SLA management; ServiceNow experience preferred.
• Experience supporting SOX, GCC, audit, and compliance requirements preferred.
• PMP or equivalent project management certification preferred.
• Ability to travel up to 25%.

The salary range for this position is $135-$165K with the potential to earn an annual bonus.

About Quanex, A Part Of Something Bigger

Quanex (NYSE: NX) is a global, publicly traded manufacturing company primarily serving OEMs in the fenestration, cabinetry, solar, refrigeration and outdoor products markets. We are A Part of Something Bigger by improving the performance and aesthetics of end products through continuous innovation, helping customers achieve greater production efficiencies, dedication to giving back to communities where we operate, producing shareholder value and helping our employees learn, grow, and thrive. Learn more at Quanex.com.