ERP & Analytics Systems Analyst II (Higher Ed)

Tennessee Board of Regents; Nashville (TN); On-site; USD 56,000 - 70,000; Full time

Job summary

Tennessee Board of Regents seeks a Systems Analyst II to support Nashville State Community College’s administrative enterprise systems including Ellucian Banner and Oracle Fusion. The role focuses on configuration management, end-user support, analytics, and ad-hoc reporting to drive important system enhancements.

Responsibilities include building dashboards, testing patches, and coordinating with vendors. Strong SQL, communication, and teamwork skills are essential for success in this role.

Qualifications

• Bachelor's degree required in Computer Science, Information Systems, MIS, Business Administration, Data Science or similar.
• Two years' experience supporting an ERP or SIS in a higher education environment with knowledge of relational databases.

Responsibilities

• Configures and supports Ellucian Banner, Oracle Fusion, and third‑party systems.
• Analyzes business processes and recommends improvements.
• Builds reports, dashboards, and automation to streamline processes and improve data access.
• Diagnoses user issues and provides resolutions or develops solutions.
• Liaises with functional users and vendors to resolve technical issues.
• Develops and tests system patches and upgrades to maintain integrity.
• Provides status updates on project progress to stakeholders.
• Participates in planning sessions for upgrades or new features.

Skills

Relational databases

SQL/PLSQL

Excellent communication

Teamwork

Education

Bachelor's degree in Computer Science or related field

Tools

Power BI

SQL Developer

eVisions Argos

Formfusion

TOAD

Job description

Tennessee Board of Regents seeks a Systems Analyst II to support Nashville State Community College’s administrative enterprise systems including Ellucian Banner and Oracle Fusion. The role focuses on configuration management, end-user support, analytics, and ad-hoc reporting to drive important system enhancements.

Responsibilities include building dashboards, testing patches, and coordinating with vendors. Strong SQL, communication, and teamwork skills are essential for success in this role.