Erection Department Coordinator

Mi-Jack Products, Inc.; Hazel Crest (IL); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Paid time off

Job summary

Mi-Jack Products, Inc. is seeking an Erection Department Coordinator to coordinate field and shop service activities, monitor work orders, and drive efficiency. You will ensure accurate data entry for billing, manage labor and materials, and process new customer onboarding while maintaining safety and compliance.

The role emphasizes clear communication with customers and colleagues, and may involve supporting special projects as needed.

Qualifications

• High school diploma or equivalent required.
• Associates or Bachelor’s degree preferred.
• Experience with data entry and service coordination.
• Familiarity with Oracle, Quick Portal and IEM a plus; MS Office proficiency required.

Responsibilities

• Coordinate field and shop service activities to ensure efficient operations.
• Ensure accurate data entry for work orders and billable services.
• Manage labor and material allocation.
• Process new customer onboarding and warranty/expense claims as needed.
• Communicate with internal and external stakeholders regularly.
• Adhere to safety, health and environmental policies.
• Support special projects and process improvements.

Skills

Customer service

Communication

Records management

Teamwork

Education

High School Diploma or equivalent

Associates or Bachelor’s degree

Tools

Oracle

Quick Portal

IEM

Microsoft Office Suite

Job description

We are looking for an Erection Department Coordinator to join our growing team, in this role you will coordinate, monitor, and improve field and/or shop service activities to ensure service operations are efficient and customer needs are met.

Job Responsibilities/Essential Functions:

• Ensure that data for all work orders has been entered accurately in order to bill for services rendered. Resolve any issues regarding credits or rebills.
• Maintain efficient and on-time work order processing to ensure accuracy.
• Responsible for labor and material allocation within the company.
• Process and set up new customers as they come in.
• Process warranty claims andexpense reports as needed.
• Ensure compliance in all safety, health, and environmental regulations, policies and procedures for a goal of zero incidents and injuries; Assist in delivering required training to ensure that all coworkers have the necessary skills to perform their jobs properly and safely.
• Communicate consistently on all activities to appropriate individuals (internal & external).
• Maintain ongoing communication and adhere to all Companywide policies to eliminate and/or reduce exposure to liability.
• Special projects or work as assigned.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Experience/Training/Education:

Required:

• High School Diploma or equivalent required.
• Associates or Bachelor’s degree

Knowledge/Skills/Abilities:

Requires knowledge and understanding of product line; knowledge of office practices, business correspondence techniques; principles of customer service,; records management and file maintenance; Ability to communicate clearly and effectively and work cooperatively with customers, sales representatives, staff, management, and other associates. Previous experience using Oracle, Quick Portal and IEM. Must be able to proficiently utilize Microsoft Office Suite

Physical and Environmental Elements:

This is primarily a sedentary office classification and employees work in an office with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances. Finger dexterity is needed to access, enter and retrieve data using a computer keyboard, typewriter keyboard or calculator and to operate standard office equipment. The position occasionally bends, stoops, reaches, pushes and pulls drawers to retrieve and file information and lifts and carries reports and records that typically weigh less than 30 pounds.

We foster a collaborative team environment that values innovation and encourages creative solutions to drive positive organizational impact. Our employees are the key to our success and help us stand out from our competitors. The hourly pay range for this role is $23.00 to $25.00. The final compensation offer may vary based on factors such as experience, education, skills, and location. We offer competitive pay, paid time off, and comprehensive benefits, including medical, dental, vision, life insurance, and a 401(k) plan.

Lanco is an equal opportunity employer. All employment-related decisions, including but not limited to hiring, compensation, promotion, discipline (including termination), evaluation, training and development opportunities, etc., are made without discrimination on the basis of race, color, sex, sexual orientation, gender-related identity, pregnancy, national origin, ancestry, religion, age, military status, protected disability, citizenship, genetic information or any other category protected by applicable law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.